Head of Planning

Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready‑to‑eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef‑curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high‑foot‑traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab‑n‑go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.

As the Head of Planning, you will own the end‑to‑end Sales & Operations Planning (S&OP) process for our business that produces, ships, and stocks fresh food every single day. With shelf life as a main constraint and a network that replenishes daily, the plan is the operation: what Planning commits to is what Procurement buys, what Production builds, what Pick Pack sorts, and what our line hauls, delivery routes, and drivers execute.

This role converts a growing commercial demand into a plan the business can actually deliver.

You will lead a team of planning leaders across Procurement, Production, Pick Pack, Fulfillment, and a Planning Continuous Improvement Manager. Your immediate mandate is to create a detailed list of supply chain constraints measured against demand and build a roadmap to prioritize and eliminate highest ROI capacity bottlenecks. You will be the single gatekeeper of operational constraints which are rolled up from your domain managers, defended with data, and owned across every planning horizon from day‑of execution to three‑plus months out, through long term supply planning.

• Sales & Operations Planning Ownership
  • Own the full S&OP cycle end to end — demand review, supply review, reconciliation, and executive S&OP — with a fixed cadence, named owners, and a single published plan of record.
  • Run the process across all planning horizons — day‑of, 2–3 days, one week, one month, six weeks, and three‑plus months — so that near‑term execution and long‑range capacity decisions are made off the same set of numbers.
  • Drive decisions in the S&OP forum. Where demand exceeds capability, surface the options — add capacity, shift mix, re‑sequence, or accept the miss — and drive the call to closure.
  • Partner with Sales, Revenue Operations, Channel, Finance, and Culinary/R&D so that fridge launches and removals, delivery cadence changes, menu changes, and promotional activity are reflected in the plan before they reach the floor.
• Constraint Ownership & Gatekeeping
  • Serve as the single gatekeeper of operational constraints for the business. No constraint enters the plan without being defined, quantified, owned, and validated.
  • Roll up constraints from domain managers across the six constraining functions in flow order:
    Procurement, Production, Pick Pack, Line Hauls, Final Mile Delivery, and Fridge Stocking.
  • Own the constraint matrix that maps each functional constraint to its relevant planning horizon, with a named owner, a current value, a documented basis of calculation, and a review date.
  • Hold the line on constraint integrity and challenge padded or stale limits, require the data behind each number, and retire constraints once they have been resolved.
  • Translate constraints into a plain answer to the question the business…