Mitigation Lead Technician

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$16.00/hr - $26.00/hr

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• Receives direct or general supervision from Mitigation Project Manager

• Lead water damage projects, carpet cleaning/floor cleaning projects, and Fire and Smoke damage projects
• Extract water from flooded structures using commercial extraction equipment
• Lead job site production to include water extraction, demolition, use of hand tools, power tools, general cleanup, equipment maintenance, facility maintenance, moving of goods and supplies through warehouse production process, etc.
• Assist in determining the most effective way to dry the affected materials
• Conduct demolition after fire, water/flood, mold or storm damages
• Remove carpets, carpet pads, drywall and insulation
• Submit samples of removed materials to ITEL, as required by the insurance company
• Haul debris from jobsite to truck as well as moving customer contents away from work area as needed
• Monitor moisture levels on the job site and enter data into Moisture Mapper
• Set, move and monitor humidifiers, air movers, air scrubbers and other equipment to job site
• Set up negative air in affected work areas for containment
• Efficiently and effectively install containment
• Handle water extraction and removal of water‑damaged materials
• Lead staff in job performance, coaching in performance issues and input regarding evaluations
• Communicate a positive image of the company to the entire staff and customers
• Apply all safety rules and regulations and prevent work hazards
• Other duties as assigned

• Scope water or fire loss
• Lead a team with strict deadlines
• Detect wet structural surfaces as well as affected contents
• Keep complete and accurate job files and lead the project
• Problem‑solve and analytically solve unexpected problems stemming from the disaster
• Brief the customer on your lead role, how the process will proceed and answer any questions
• Work in a fast but efficient work environment
• Able to travel locally, regionally and nationally for an extended period of time (hurricane)
• Handle crisis management as situations occur
• Assist in problem solving and in making this a more effective organization
• Work on call and in all emergency, situations as needed
• Demonstrate general mathematical and data entry skills
• Demonstrate strong verbal and written communication skills including read and write the English language
• Generate information within a reasonable time frame with accuracy and efficiency
• Manage details of multiple projects in an efficient and organized method
• Manage professional and timely contact with clients, employees and vendors
• Produce work in a timely, budgeted, scheduled and profitable manner for the Company
• Apply safety procedures and principles daily and protect yourself and others from injury

• Leading the inspection process and hand tools used on water damage
• Leading production work and proficient in time management
• Specialty training in drying science
• Must be proficient in MICA, Fire & Ice and e3 app
• S500 standards & protocols for restoration
• Protocols standards for water restoration
• Upholstery cleaning skills and spotting skills
• Cooperation and respect for others. Working in a close office environment and working with others to respect ideas and opinions
• Developing and presenting creative solutions
• Laws, rules and regulations that govern the areas of your job, the restoration industry including but are not limited to your scope of work
• Industry knowledge and the ability to seek knowledge if new to the industry
• The Company ethics, image and goals and how they shall be reflected in the day‑to‑day job duties of you and your staff
• All policies and procedures of the Company, ability to apply and understand
• OSHA safety regulations of the industry and provide an active role in monitoring the safety of yourself and other team members
• Training and developing the skills of team members
• Timekeeping, scheduling and general pay procedures for employees