Mitigation Lead Technician

Base pay range

$16.00/hr - $26.00/hr

• Receives direct or general supervision from Mitigation Project Manager

• Lead water damage projects, carpet cleaning/floor cleaning projects, and Fire and Smoke damage projects
• Extract water from flooded structures using commercial extraction equipment
• Lead job site production to include water extraction, demolition, use of hand tools, power tools, general cleanup, equipment maintenance, facility maintenance, moving of goods and supplies through warehouse production process, etc.
• Assist in determining the most effective way to dry the affected materials
• Conduct demolition after fire, water/flood, mold or storm damages
• Remove carpets, carpet pads, drywall and insulation
• Submit samples of removed materials to ITEL, as required by the insurance company
• Haul debris from jobsite to truck and move customer contents away from work area as needed
• Monitor moisture levels on the job site and enter data into Moisture Mapper
• Set, move and monitor humidifiers, air movers, air scrubbers and other equipment to job site
• Set up negative air in affected work areas for containment
• Efficiently and effectively install containment
• Handle water extraction and removal of water damaged materials
• Lead staff in job performance, coaching performance issues and input on evaluations
• Communicate a positive image of the company to staff and customers
• Apply all safety rules and regulations and prevent work hazards
• Other duties as assigned

• Scope water or fire loss
• Lead a team with strict deadlines
• Detect wet structural surfaces and affected contents
• Keep complete and accurate job files and lead the project
• Problem solve and analytically address unexpected problems from disasters
• Brief the customer on lead role, process and answer questions
• Work in a fast but efficient work environment
• Travel locally, regionally, and nationally for extended periods (e.g., hurricane)
• Handle crisis management as situations arise
• Assist in problem solving to improve the organization
• Work on call and in all emergency situations as needed
• Demonstrate general mathematical and data entry skills
• Demonstrate strong verbal and written communication skills in English
• Generate information within a reasonable time frame with accuracy and efficiency
• Manage details of multiple projects efficiently and organized
• Maintain professional and timely contact with clients, employees, and vendors
• Produce work on time, within budget, scheduled, and profitable for the company
• Apply safety procedures and principles daily to protect yourself and others from injury

• Leading the inspection process and hand tools used on water damage
• Leading production work and proficient time management
• Specialty training in drying science
• Proficiency in MICA, Fire & Ice, and E3 app
• S500 standards & protocols for restoration
• Protocol standards for water restoration
• Upholstery cleaning skills and spotting skills
• Cooperation and respect for others in a close office environment
• Develop and present creative solutions
• Laws, rules, and regulations governing the job and restoration industry
• Industry knowledge and willingness to seek new knowledge when new to the industry
• The company ethics, image, and goals reflected in day‑to‑day duties
• All company policies and procedures, ability to apply and understand them
• OSHA safety regulations of the industry and active role in monitoring safety
• Training and developing skills of team members
• Timekeeping, scheduling, and general pay procedures for employees

• At least 6 months of experience leading staff on projects
• High School Diploma or equivalent
• At least 2 years of restoration experience
• Carpentry and mechanical experience and skills a plus

• Valid State Class C Driver’s License
• WRT certification
• ASD certification
• Mold Remediation certification

• Employees will work with cleaning, deodorization, and antimicrobial products daily. Gloves, respirators, and splash goggles will be used every day while working on water loss.
• Climbing ladders and working in high places.
• Work spaces may contain residue, mold, mildew, contaminated water or…