Facilities Lead - Chicago

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Facilities Lead serves as the point of contact for the assigned shifts and takes the necessary actions to ensure that all facilities are in proper working order. The Facilities Lead is also knowledgeable about housekeeping and dishwashing procedures. Reports to the Facilities Manager.

• Participates in and helps oversee facilities support duties, ensuring all equipment, walk-ins, refrigerator units, HVAC, plumbing, storage areas and other facilities are functioning properly and efficiently
• Performs hands‑on facility repairs including basic mechanical, electrical, plumbing, and carpentry work
• Safely operates power tools and hand tools (e.g., drills, saws, grinders, plumbing rodders/snakes)
• Troubleshoots and resolves minor equipment and machinery issues before escalating to a vendor
• Clears minor drain blockages using a plumbing rodder or similar tools
• Performs basic repairs on dish machines, shelving, doors, and fixtures
• Guarantees exceptionally clean and sanitary conditions in accordance with state and federal regulations
• Leads positive and informative pre‑shift meetings
• Assists managers with training new team members on each station
• Provides a recap of the shift to the Facilities Manager and the Food Safety Manager
• Inspects each team member’s assigned station and provides feedback
• Follows all safety procedures, including PPE use and safe tool operation
• Maintains clean, organized, and safe work areas
  
  Reports hazards and unsafe conditions immediately
• Performs other duties as required or assigned

• High school diploma or equivalent
• 2+ years of facilities and housekeeping experience
• Basic computer skills
• Proficiency in Spanish language preferred

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting

• The hourly range for this role is USD $23-25

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.

Eataly also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.