Helper - Residential Maintenance Technician Local

Chicago, IL

LOCATION: Lakeview
- The Belmont. 3170 N Sheridan Rd.

HOURS:
Tuesday
- Saturday 2pm - 10pm. Off Sunday and Monday

40 hours per week and overtime as needed. Must have availability to work a flexible schedule any day of the week and be on-call for emergencies.

UNION: Local 399

COMPENSATION: Local 399 Union rate starts at $29.39 per hour.

Benefits and Perks:

• $50 monthly phone stipend.
• Free employee parking.
• Employee rent discount of 25% after 90 days of employment
• All health benefits through Local 399 Union

JOB BRIEF

Helper A is responsible for maintaining the physical integrity of their assigned property. This involves ensuring residents, customers, and clients a safe and clean environment. It is the Maintenance Helper's duty to assist the Building Engineer in anticipating, identifying and correcting any and all problems involving the property and implementing procedures to prevent such problems. An effective program of maintenance is essential to:

• Cultivate resident satisfaction.
• Protect the investment of the apartment property owner.

DUTIES AND RESPONSIBILITIES

• Identify building and residential unit issues, rectify issues as directed by Building Engineer, and coordinate access/repairs with third‑party vendors as needed.
• Maintain exterior of the assigned property(ies) as needed, meeting seasonal needs (e.g. Operating snow removal machines, etc.).
• Completes resident service requests within specified service level agreements (SLAs) and responds to after‑hours calls (when scheduled to do so).
• Monitor the cleanliness of properties and carry out janitorial services as needed, for instance, assisting with apartment turns.
• Collaborate with Project Management personnel and other team members to allow access to the property(ies) and retail spaces.
• Schedule preventative maintenance (i.e. HVAC filter replacement, rod sewer lines, etc.) and proactively anticipate maintenance needs around the property(ies).
• Collaborate with Building Engineer regularly on projects.
• Assist in custodial work (e.g. sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.) and grounds work when necessary.
• Maintain exterior of the assigned property(ies) and performs appropriate seasonal tasks (e.g. snow removal).
• Report any water infiltration or mold and treat with high priority, especially in cases where excessive water infiltration and growth are found.
• Provide exceptional customer service through stellar and regular interactions with residents.

POSITION REQUIREMENTS

• Maintain open lines of communication with internal and external contacts for continuing operations and resolution of problems. Internal contacts include company personnel and residents. External contacts include vendors, consulting engineers and contractors to ensure contracted services are maintained and performed within the guidelines of company standards.
• Up-to-date knowledge on work‑safety programs and education.
• Demonstrates attention to detail, pride in quality of work, and a positive attitude.
• Possesses ability to work both independently and as part of a team of professionals.
• Dresses in clean, pressed uniform.
• Required to own and maintain personal smartphone (iPhone or Android) for using our mobile app to perform and document the work performed. A stipend of $50 per month will be provided for use of a personal phone.

QUALIFICATIONS

• High school education or equivalent.
• EPA certified.
• Proficiency with computers and technological systems (Outlook, Microsoft Suite, etc.)
• Minimum of one-year full‑time maintenance experience or experience in related field.
• Preferred knowledge of and experience repairing mechanical systems – plumbing, electric, HVAC, hot water heaters, etc.

EQUIPMENT REQUIRED

• Required to follow all…