Custodial Manager

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ALL EMPLOYEES Full Time Management Chicago, IL, US

3 days ago Requisition

Salary Range: $65,000.00 To $75,000.00 Annually

Globetrotters Engineering is a full-service professional organization based in beautiful downtown Chicago, which was rated the “Best Big City” by Conde Nast Traveler readers for an unprecedented eight years in a row. We are proud to have served the public and private sectors since 1974, drawing upon highly qualified and experienced staff with diverse expertise to provide cost-effective, sustainable, and responsive services to our clients.

Globetrotters is committed to planning, designing, constructing, and managing quality and sustainable infrastructure projects that play an integral role in the development and success of the communities we serve.

Globetrotters is a three-time honoree of the Best & Brightest Company to Work For award (2024, 2025, 2026) and was also recognized as one of the Best Companies to Work for in Engineering in 2025. These distinguished awards recognize organizations that foster exceptional workplace cultures and demonstrate innovative business practices.

Situated along Chicago’s beautiful lakefront, McCormick Place and Wintrust Arena have become essential hubs supporting Chicago’s tourism and entertainment industry.

McCormick Place stands strong as the nation’s largest convention center with a campus footprint of 2.6 million square feet of exhibit space, 600,000 square feet of meeting room space, and nearly 100,000 square feet of ballroom space. McCormick Place/Wintrust Arena have become a magnet of culture, drawing many visitors each year to the beautiful lakeshore of Chicago.

We are currently seeking a Custodial Manager for the Aramark / Globetrotters LLC facilities operation at Wintrust Arena.

• Plan and coordinate facility projects, including floor repairs, carpet cleaning, and preventive maintenance.
• Prepare and distribute weekly employee schedules; monitor attendance, time records, and timesheets for operational efficiency and wage-and-hour compliance.
• Coordinate meeting room and event setups and teardowns, ensuring accuracy and timely completion.
• Oversee housekeeping and meeting room operations to maintain cleanliness, safety, and event standards.
• Review event requirements to determine staffing needs, assignments, and operational priorities.
• Use EBMS to create, monitor, and manage work orders and staff assignments.
• Respond promptly to customer and operational requests while maintaining high service standards.
• Inspect assigned areas throughout each shift to ensure cleanliness, safety, and performance standards.
• Lead, train, coach, and evaluate employees in accordance with company policies and the Union Labor Agreement.
• Conduct pre-shift meetings to communicate assignments, event requirements, safety information, and operational updates.
• Resolve operational, staffing, service, and employee issues promptly and professionally.
• Submit and follow up on equipment repair and maintenance requests; address recurring facility issues.
• Maintain organized storage areas and ensure equipment, supplies, and chemicals are properly handled and stored in compliance with safety requirements.
• Enforce company policies, safety procedures, and operational standards.
• Coordinate communication among shifts, departments, management, and facility personnel.
• Maintain accountability for department phones, keys, equipment, and other assigned property.
• Document and report Workers’ Compensation and General Liability incidents within required timelines.
• Review departmental email daily and respond to or…