FS Insurance Management Consultant - Senior Manager

2 days ago Be among the first 25 applicants

Specialty/

Competency:

Operations

Industry/Sector: Insurance

Time Type: Full time

Travel Requirements: Up to 60%

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose‑led and values‑driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigates the complexities of cross‑border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

• Lead the development and execution of customer service initiatives.
• Drive project success through senior client interactions.
• Innovate and improve processes to maintain operational excellence.
• Build trust with teams and stakeholders through transparent communication.
• Motivate and coach teams to address and resolve complex issues.
• Apply strategic thinking to deliver impactful results.
• Maintain a focus on achieving top‑quality outcomes.
• Foster a collaborative and inclusive team environment.

• Bachelor's Degree
• 7 years of combined experience in Consulting and the Insurance industry

• Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred.
• Proven success in operationalizing business strategies.
• Proficiency in transforming chain functions.
• Client relationship and network building skills.
• Experience in quantitative and qualitative benchmarking.
• Ability to manage complex business initiatives.
• Proficiency in insurance technology and analytics.
• Leadership and team‑building abilities.

Learn more about how we work: (Use the "Apply for this Job" box below).-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: .

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability;…