Regional AVP of Integrated Facility Services

Overview

The Associate Vice President of Integrated Facility Services at UG2 is responsible for driving operational excellence, growth, and innovation across our Janitorial, Engineering (Operations & Maintenance), and combined Integrated Facility Services lines. This position oversees total service delivery performance, regional team leadership, and strategic expansion efforts across a portfolio of complex, multi-site environments.

• Manage and oversee all aspects of Integrated Facility Services within the region, ensuring seamless coordination between Engineering and Janitorial operations.
• Develop and implement operational strategies that drive service excellence, efficiency, innovation, and client satisfaction.
• Partner with senior leadership to shape and execute regional growth plans, including new business development and service line expansion.
• Lead, mentor, and support regional management teams, instilling a culture of performance, accountability, and continuous improvement.
• Monitor and enforce safety standards, regulatory compliance, and quality control across all service delivery points.
• Drive operational alignment with UG2’s corporate goals and performance standards, adapting strategies to regional needs and market trends.
• Cultivate strong, trusted relationships with clients, serving as a senior point of contact for escalations, strategic planning, and long-term partnership growth.
• Manage regional P&L responsibilities, including forecasting, budgeting, and financial performance across all service lines.
• Analyze service data and operational trends to identify areas of opportunity, efficiency, and innovation.
• Oversee vendor and equipment procurement strategies that support cost-effective and scalable operations.
• Promote sustainable practices and green initiatives that align with UG2’s environmental values.
• Represent UG2 at industry events, conferences, and partner engagements to enhance market visibility and support business growth.

• Report directly to the Regional SVP and collaborate regularly with other executive leaders.
• Engage frequently with clients, partners, and internal stakeholders to ensure service alignment and customer satisfaction.
• Collaborate with Business Development teams on strategic opportunities, renewals, and cross-service integrations.

• Lead and manage regional Integrated Facility Services teams across multiple accounts and geographies.
• Coach and develop talent across service lines to strengthen operational leadership capacity and ensure succession planning.

• Experience in Engineering and Janitorial Services management, particularly in a regional leadership role.
• Deep knowledge of Integrated Facility Services, including operational best practices, compliance requirements, and workforce management.
• Proven track record of managing complex service delivery operations across geographically dispersed sites.
• Strong financial acumen, including budget development, cost control, and forecasting.
• Excellent financial management skills, with experience in regional budgeting, cost control, and resource optimization.
• Strategic mindset with the ability to identify growth opportunities and lead successful change initiatives.
• Excellent interpersonal, communication, and relationship-building skills with both internal teams and external clients.
• Technologically proficient, with familiarity in FM tools, CMMS systems, and emerging trends in smart building services.
• Bachelor’s degree in Business Administration, Engineering, Facilities Management, or related field; advanced degree preferred.
• Minimum of 10 years of progressive leadership experience in the facility services industry, with at least 5 years in a regional capacity overseeing both Engineering (O&M) and Janitorial functions.
• Familiarity with current technologies and trends in Integrated Facility Services, especially as they apply to the specific region.
• Ability to address and resolve regional operational challenges and client concerns efficiently and effectively.
• Commitment to high-quality service delivery, safety standards,…