Director, Category Management

Overview

Job Title

Director, Category Management

Job Description Summary

We are seeking a highly knowledgeable and experienced Director, Category Management to lead our Facilities Category Management team. The ideal candidate will possess deep expertise in procurement of Integrated Facilities Management (IFM) services and products such as janitorial, HVAC, landscaping & fleet management services along with maintenance, repair & operations (MRO) supplies. The Director will have knowledge including pricing strategies (to ensure cost-effective solutions without compromising quality) and knowledge of industry best practices and emerging trends to continuously improve delivery to Cushman & Wakefield’s clients.

This role involves providing guidance and strategy to a team of Category Managers, developing Category Management program materials, and leading the development of a robust preferred supplier program. This role requires strong leadership, excellent organizational skills, the ability to manage multiple projects simultaneously and the ability to consult and understand Cushman & Wakefield business units and our client’s needs.

This role is instrumental in delivering value to Cushman & Wakefield’s clients through leveraging the Company’s aggregated spend across the client base in order to negotiate best in class rates and contractual terms. Procurement is a cornerstone of Cushman & Wakefield’s value proposition to clients and the Director, Category Management or members of the team may accompany Cushman & Wakefield executives on new client pitches and existing client quarterly business reviews to highlight the bottom-line benefits that our group delivers.

As such, the Director will also work with Marketing to develop methods to highlight capabilities and category accomplishments to clients by leading development of white papers / case studies and updating internal and external Cushman & Wakefield website platforms.

Job Description

Below are further key components of the role:

Leadership-

• Leads a multi-level Category Management team while creating a working environment that encourages high performance and innovation.

• Provides coaching and direction to enable creation and delivery of dynamic category strategies & the associated preferred suppliers to enable high-value service delivery.

• Flexibility, adaptability & conflict resolution to enable the delivery of client, procurement Cushman & Wakefield goals.

• Promotes compliance with Cushman & Wakefield’s code of conduct and DRIVE Values.

• Navigates a matrixed organization where stakeholders are in different business lines, functions or projects.

Category Management-

• Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities.

• Drives EBITDA growth through Cushman & Wakefield’s preferred suppliers.

• Analyze current Category Management & preferred supplier program to identify areas for improvement, innovation & efficiency, increased client experience and cost reduction opportunities. Incorporates industry best practices into category delivery.

• Develops, monitors & communicates program metrics, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs.

• Ability to develop and understand data analytics to drive in depth analysis of client 3rd party spend.

• Ensure effective commercial arrangements.

Business Influence-

• Leads a team that reinforces and maintains standards, processes and templates that enable sourcing delivery.

• Develops and maintains strong relationships with corporate functions, business lines and procurement teams. Works with business leaders to align Category Management strategies and potential suppliers to client needs and infuses our preferred supplier relationships into the way we work.

• Develops and delivers comprehensive training programs for Cushman & Wakefield and our clients, covering best practices, market trends and innovation.

• Encourages creation and brings best in class ideas and approaches to the table for developing and executing category strategies and…