Supervisor, Change Management

Job Description

Company

Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years.

Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Proper Change Management is a critical success factor in growth at McDonald’s. We support Change at McDonald’s through a McDonald’s Change Center of Excellence (COE). The Change COE partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business. As a member of the Change COE, you will be a part of a team building change capability across the Enterprise.

You’ll succeed by being a seeker of innovation, a self-starter, a collaborative, and a strategic partner for our customers. We’ll ensure you have the tools to take advantage of the growth opportunities we’re excited to provide.

McDonald’s Change COE seeks a Supervisor of Change Management to support specific change work streams and activities by executing our change framework and methodology. Under direct supervision of a more senior Change Management role, the Change Management Supervisor manages work with low to medium complexity or has scope for smaller change management deliverables on highly complex programs.

The immediate need is for support on a transformational program led by the Global Legal & Compliance function. Future assignments may span other McDonald’s functional areas.

Change Supervisors will have opportunities to support COE operations as needed as part of their development.

This role will report to a Manager of Change Management within the Enterprise Change Team.

What will you do

2-4+ years of Change Management experience, particularly on large initiatives with a technology component with below responsibilities:

• Assist in developing and managing comprehensive change strategies by applying a structured Change Management methodology to various programs.
• Conduct change impact analysis across people, process, and technology dimensions, change readiness, and risk assessments to improve people’s ROI and successfully lead people through transitions.
• Assist in developing stakeholder management plans to identify key players and resistors of a change initiative and plans to aid their transitions.
• Assist in developing communication plans to support broader change management goals on key initiatives.
• Create communication artifacts and help with message development and creative delivery across various stakeholder groups.
• Learn the business of the sponsoring function, seeking to understand the strategy enabling the transformation.
• Analyze data-driven insights to measure, adapt, and accelerate change.

• Understand our Change Framework and support the training of partners, practitioners, and business leaders.
• Support COE staff meetings and learning series (topic identification, content development, etc.).
• Maintain templates and examples for successful change delivery.

Education Required

Bachelor’s degree in organizational change management, business management, human resources, or related field.

Minimum Required Skills

• Beginner to Intermediate level change management skills.
• Comfort with Word, PowerPoint, and collaborative technologies.
• Strong…