Program Supervisor - Navigation

If asked to describe the culture at Metropolitan Family Services, we could do that in one word.
COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently searching for a full-time Program Supervisor to join our Calumet team!

The average starting salary for this position will fall in the range of $63,000 and $70,000 annually. Where candidates fall in this range will be based on skill and experience level.

• Supervises and coordinates all aspects of the programs including items related to service, community groups and personnel matters.
• Responsible for maintaining quality and quantity of services. Keeps abreast of client service needs and participates in planning for them.
• Responsible for all personnel matters within a program including hiring, employee relations, performance improvement, assigning, and terminating of staff.
• Identifies for manager the leadership potential of program staff.
• Writes program’s annual and long-range plans.
• Participates in developing unit’s annual and long-range plan.
• Recommends program budget to the director.
• Ensures appropriate integrations of multi-service, multi-disciplinary, and systems approach to program.
• Develops and maintains contact with community groups relating to program needs.
• Works collaboratively with community agencies, organizations, and institutions.
• Works collaboratively with other program supervisors in unit to carry out unit goals and looks for other opportunities for program development.
• Supervises and develops intern staff in the program.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

• Ability to work effectively with diverse individuals and groups.
• Excellent written and verbal communication skills.
• Must have the ability to efficiently supervise staff.

• Bachelor's degree in social work, counseling or related field required.
• 5+ years' experience with increasing levels of responsibility required.

• Satisfactorily pass all screenings and criminal background checks.

• Driving for work required with personally owned vehicle. Travel between sites not required.

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

• Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.