Director Business Development Retail QSR

Job Description

As the Business Development Director for the QSR segment, the candidate will be the spearhead of TCS’s growth strategy within the US Quick Service Restaurant landscape. This is a pure hunter role. The candidate will be responsible for identifying, qualifying, and closing large-scale digital transformation and outsourcing deals with "Net New" logos. The candidate will leverage TCS’s massive portfolio—including AI/ML, cloud infrastructure, IoT, and supply chain solutions—to help QSR giants evolve their guest experience and operational efficiency.

• Pipeline Generation:
  Build and execute a strategic territory plan to penetrate Tier 1 and Tier 2 QSR brands not currently in the TCS portfolio.
• Strategic Consultative Selling:
  Move beyond "staff augmentation" to sell complex, value-based solutions (e.g., Computer Vision for drive-thrus, frictionless payment systems, and predictive inventory).
• C-Suite Engagement:
  Establish and maintain relationships with CTOs, CMOs, and Heads of Digital Transformation within the QSR industry.
• Deal Orchestration:
  Lead the end-to-end sales cycle, coordinating with pre‑sales, legal, finance, and technical delivery teams to craft winning proposals.
• Market Intelligence:
  Stay ahead of industry trends like labor automation, ghost kitchens, and the "phygital" customer journey.

• Experience:
  
  12+ years of experience in IT services/consulting sales, with at least 5 years specifically targeting the Retail or QSR sector.
• Proven Track Record: A documented history of closing deals in the $40 M–$ 50M+ TCV range annually.
• Network:
  An active "Rolodex" of decision-makers within the US QSR and Fast Casual landscape.
• Domain Knowledge:
  Deep understanding of QSR‑specific challenges: franchisee models, POS integration, delivery aggregator complexity, and loyalty data analytics.
• Communication:
  Elite presentation skills with the ability to simplify complex technical architectures into compelling business outcomes.

$180,000–$380,000 a year