Branch Manager

NuComfort. LLC is a distributor of quality HVAC equipment and supplies to residential and commercial contractors, with three locations in the Chicagoland area. We are seeking a motivated and experienced HVAC Branch Manager who will oversee all branch operations, ensure sales growth and profitability, manage inventory, and deliver exceptional customer service. This role has full P&L responsibility and is accountable for driving revenue, optimizing operational efficiency, and leading a high‑performing team in accordance with company goals and policies.

• Oversee day-to-day operations of the HVAC branch, including warehouse, delivery, and sales departments.
• Ensure compliance with company policies, procedures, and safety standards.
• Monitor and improve branch performance metrics (e.g., customer satisfaction, response times, delivery rates, etc.).
• Manage the branch’s P&L performance, including budgeting, forecasting, and expense control.
• Develop strategies to drive revenue growth and improve profit margins.
• Track financial performance, generate reports, and take corrective actions as needed.

• Manage inventory levels, ordering, and returns to ensure optimal stock availability and cost control.
• Monitor equipment and tool usage, maintenance, and calibration schedules.
• Conduct regular audits to maintain accurate inventory records and minimize loss or shrinkage.

• Recruit, train, and manage branch staff including drivers, warehouse personnel and counter sales personnel.
• Set performance goals and provide coaching, feedback, and performance evaluations.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Ensure high levels of customer satisfaction by overseeing timely and quality service delivery.
• Support sales initiatives and help grow the customer base through local business development and relationship management.
• Resolve customer issues quickly and professionally.

• Minimum 5 years of HVAC industry experience, including 2+ years in a supervisory or management role.
• Proven experience managing P&L, inventory and people in a service or distribution environment.
• Strong understanding of HVAC systems, codes, and best practices.
• Excellent leadership, communication, and problem‑solving skills.
• Proficient in business software (e.g., Microsoft Office, ERP/inventory systems).
• Bachelor’s degree in Business, Operations Management, or related field preferred; equivalent work experience acceptable.
• Strategic and analytical thinking.
• Budget and financial acumen.
• Leadership and team development.
• Customer focus and relationship‑building.
• Operational efficiency and process improvement.

At NuComfort, LLC, our people are our most valuable asset. We offer a competitive salary commensurate with experience; medical, dental, vision insurance; company‑paid life, accidental death and dismemberment, long and short‑term disability insurance; generous PTO (paid holiday, vacation, and personal time off) beginning on day one; 401k plan with generous company match and performance bonuses.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age or any other character.