Head of Workforce Strategy

Overview

Northern Trust is a Fortune 500 company and a globally recognized financial institution that has been in continuous operation since 1889. We provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions, guided by our enduring principles of service, expertise, and integrity. We are advancing a multi-year modernization and productivity agenda as part of our One Northern Trust strategy and are elevating how we plan, develop, and deploy talent globally.

We are seeking a Head of Workforce Strategy to architect and operationalize a forward-looking workforce strategy that positions Northern Trust for the future. This leader will shape the enterprise view of how talent, productivity, financial discipline, technology, and organizational design come together to support growth and transformation. The role blends strategic thinking with hands-on execution and requires the ability to influence and lead across the enterprise—particularly Finance, HR, Workforce Analytics, and Productivity teams—without relying on formal reporting lines.

• Define and execute an enterprise workforce strategy aligned to Northern Trust’s strategic pillars: growth, productivity, and resiliency.
• Lead the monthly, quarterly, and annual workforce planning cycles, ensuring alignment between business demand, hiring plans, financial discipline, and productivity goals. Partner with Finance, HR, and Workforce Analytics to reconcile future talent needs with expense targets and capacity constraints.
• Develop a comprehensive workforce planning framework integrating FTE and contingent labor, automation and AI impacts, skills and capability needs, location strategy, and organizational scaling.
• Use scenario analysis and modeling to support executive decision-making, framing tradeoffs and workforce implications across multiple planning horizons.
• Modernize disparate workforce processes using contemporary tools and automation to create a unified, data-driven enterprise approach.
• Build executive-level dashboards and reporting in partnership with Workforce Analytics, highlighting workforce trends, productivity, organizational health, and progress against strategic goals.
• Serve as a strategic advisor to senior leadership on workforce implications of business strategies, modernization initiatives, and evolving regulatory and operational demands.
• Influence and lead without authority, driving alignment across functions and business units with a disciplined approach to workforce decision-making.
• Communicate with clarity and impact, producing high-quality materials—including C-suite and Board presentations—that distill complex analytics into actionable insights.
• Drive organizational change, helping leaders shift behaviors, adopt new planning tools, and embrace a forward-looking workforce planning discipline.

• 10+ years of experience in workforce strategy, HR strategy, organizational design, transformation, consulting, or related roles in complex, global organizations; financial services experience preferred.
• Proven success building or scaling enterprise workforce strategies aligned to corporate strategy, productivity objectives, and modernization efforts.
• Strong analytical skills, including workforce analytics, forecasting, scenario modeling, and external labor market insight.
• Demonstrated ability to influence senior leaders and drive enterprise alignment without formal authority.
• Exceptional communication and storytelling skills, including expert-level PowerPoint ability and experience crafting executive presentations.
• Experience redesigning legacy or dispersed processes using modern tools, automation, and data visualization.
• Deep business and financial acumen, with an understanding of cost drivers, workforce economics, productivity levers, and operating model design.
• Strong project and change leadership capability.

$171, USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts…