Senior Manager

Senior Manager

We are looking for a dedicated individual to join us as Senior Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities.

The Senior Manager will play a pivotal role in managing major accounts, supporting the team leader, and coordinating resources to deliver exceptional client service, retain and grow business, and ensure operational excellence.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

• Shadow the Team Leader, gaining hands‑on leadership experience by participating in meetings and activities led by the team leader.
• Attend management‑level meetings with the holding company, ensuring that key updates and action items are effectively communicated to the team.
• Partner with the Enterprise Client Leader (ECL), Strategic Account Manager (SAM) and Team Leader to prepare reports, meeting agendas, and share insights from management meetings with the broader account team.
• Lead by example, providing direct coaching, mentoring, and guidance to Account Executives and junior team members to foster capability development and teamwork.

• Take ownership of assigned client accounts, acting as the main point of contact and ensuring the highest level of service delivery.
• Build and maintain trusted relationships with key client stakeholders, including senior decision‑makers and daily contacts, to ensure client satisfaction and retention.
• Proactively monitor client business developments and changes, ensuring that the organization maintains a strong, proactive partnership and delivers tailored advice and solutions.
• Oversee and manage Accounts Receivable (AR), ensuring timely invoicing, collections, and maintaining account accuracy and integrity.

• Lead clear alignment of objectives, strategies, and approaches across accounts, ensuring smooth rollout of new initiatives and seamless execution for business units.
• Ensure all client needs are understood, documented, and addressed with robust solutions to close any potential coverage gaps.
• Coordinate and collaborate with internal resources—including local teams, regional centers, and global service groups—to deliver high‑quality programs and services that meet client requirements.
• Serve as a reliable subject‑matter expert, advising clients and internal teams on industry trends, benchmarking, market conditions, and best practices.

• Take charge of the renewal process for all assigned accounts, managing pre‑renewal activities, negotiations, client communications, binding, and post‑binding follow‑up.
• Assemble and lead a cross‑functional renewal team, developing and implementing client‑specific renewal strategies to secure competitive terms and favorable outcomes.
• Collaborate with specialty and broking teams in engaging with insurers, underwriters, and risk management consultants to address client needs efficiently.
• Provide regular market updates to clients, managing expectations around renewals and optimizing strategies based on the latest industry insights.

• Uphold strict adherence to the organization’s operational standards, compliance protocols, and service management requirements (e.g., transparency, disclosure, regulatory mandates).
• Utilize and maintain all relevant systems and tools—such as risk management platforms, client promise tools, and reporting dashboards—to ensure data integrity and efficient processes.
• Monitor and manage profitability and expenses for assigned accounts, focusing on value‑based service delivery within agreed‑upon scope and costs.
• Oversee the…