VP, Product

About The Position

As the VP of Product, you will serve as a pivotal leader shaping the overarching strategy, vision, and direction of the product organization. You will oversee multiple product lines, ensuring alignment with business objectives and driving innovation that anticipates and exceeds market needs. This role involves collaborating with executive leadership to establish company-wide policies, practices, and long-term strategies that position the organization as a market leader.

Reporting directly to the VP or Product and Engineering, you will act as a key contributor to the Executive Leadership Team and provide critical insights that influence organizational strategy and decision‑making.

On a daily basis, you will engage with cross‑functional executives, senior stakeholders, and key customers, balancing abstract ideas with practical solutions that drive long‑term success. You’ll lead and coach the Product leadership team, which consists of 1 Director of Product, Group Product Manager, and Lead Project Manager 3 Product Directors. You’ll regularly attend extended P&T Staff meetings, and interact frequently with Engineering Managers, C‑suite executives, GTM leadership and key customer accounts.

• Define and communicate the multi-year product vision and strategy, ensuring alignment with company-wide goals and market opportunities.
• Oversee the development of roadmaps and frameworks that prioritize innovation, growth, and profitability across all product lines.
• Partner with executive leadership to influence policy-making and steer long-term corporate strategy.

• Build strong relationships with engineering, design, marketing, and sales leadership to ensure cohesive product development and go-to-market execution.
• Act as the primary voice of the customer, advocating for solutions that enhance customer satisfaction and drive business outcomes.
• Represent the company’s product strategy to key customers, partners, and industry analysts.

• Lead and mentor a team consisting of a Director, Group Product Manager, and Lead Product Manager, fostering a high-performance, inclusive culture across the Product Management organization.
• Build and scale the team by attracting and developing top talent and promoting professional growth.
• Implement processes that improve organizational effectiveness, ensuring data-driven decision-making and efficient resource allocation.

• Stay ahead of market trends, emerging technologies, and competitive dynamics to guide product differentiation and market leadership. Drive innovation by identifying opportunities to expand offerings, improve customer outcomes, and create new revenue streams.

• Establish and own functional-level OKRs, ensuring the alignment of objectives with broader company goals.
• Monitor and improve key performance indicators such as NPS, churn, customer lifetime value, and product profitability.
• Balance strategic investments with short-term operational efficiency to drive sustained company performance.

• Develop and execute a multi-year product vision and roadmap that aligns with Showpad’s strategic goals and market opportunities.
• Ensure all product decisions and investments align with long-term business objectives, creating a unified direction across product lines.
• Establish a culture of continuous improvement and adaptability, anticipating shifts in market dynamics and customer needs.

• Drive measurable improvements in customer retention, expansion, and lifetime value through innovative product offerings.
• Ensure the product portfolio delivers a significant contribution to overall revenue growth and profitability.
• Integrate insights from customer-facing teams into strategic planning, ensuring alignment with key market segments and ICP (Ideal Customer Profile) success metrics.

• Continuously monitor and improve critical product health metrics such as NPS, PES, and CES, ensuring consistent delivery of value to customers.
• Lead the organization in…