Program Manager – FLIP & CPRU

Crisis Prevention Response Unit (CPRU):
The CPRU is a team of nearly 30 street outreach staff from impacted communities throughout Chicago who receive specialized crisis response training and are deployed on a moment’s notice to crisis situations - most notably teen trends. The CPRU staff have credibility within their communities and seek to maintain or restore peace, and reduce violent victimization, and arrests through deescalation and conflict resolution.

When not deployed or otherwise engaged with the CPRU, the front-line staff (who are employees of CVI organizations throughout the city) work in conjunction with their home organization’s street outreach department to strengthen neighborhood peacekeeping efforts. At this time, Institute for Nonviolence Chicago employs three CPRU staff – one in each of the three neighborhoods served (Austin, West Garfield Park and Back of the Yards).

Flat Lining Violence Inspires Peace (FLIP) Program:
The FLIP Program uses a proven strategy to create a safe presence on Chicago's most highly impacted blocks. The model advances street outreach work by engaging high-risk individuals (program participants) who live in neighborhoods that are at a high risk for violence and provides them a daily stipend to be physically present on neighborhood “hotspots” as well as training to mediate and de-escalate conflict.

Participants have credibility and influence with local street groups and are viewed as trusted insiders who are native to hot spots and community. This uniquely equips them to contribute to peace by engaging networks who engage in violence. Participants are also provided with support and resources for their own professional growth. At this time, Institute for Nonviolence Chicago provides the FLIP Program in each of the three neighborhoods served (Austin, West Garfield Park and Back of the Yards).

POSITION OVERVIEW:

Reporting to the Associate Director of Outreach & Intervention, the manager is tasked with ensuring all program requirements of the FLIP Program are met in Austin, West Garfield Park and Back of the Yards. The manager will work closely with the outreach departments in each neighborhood as well as the finance department, data department and organizational leadership to continuously implement operational improvements, ensure compliance with grant requirements, and support positive participant outcomes.

The manager will make sure program participants are provided with the necessary trainings to be able to de-escalate conflict in their communities while enrolled and the job readiness resources to support their personal professional growth upon completion of the program. This position will also supervise outreach staff serving the CPRU, who will support the FLIP Program when not otherwise engaged in CPRU duties.

The ideal candidate has deep knowledge of the Community Violence Intervention (CVI) field as well as current neighborhood dynamics. The manager must have experience supervising staff, be detail oriented, and be capable of implementing large-scale projects.

• Oversee CPRU street outreach staff, maintain accountability, complete annual performance evaluations, and issue corrective action, as needed
• Hold weekly one-on-one supervision meetings with each CPRU staff member, make sure staff attend required specialized CPRU trainings, and respond to deployments
• Work to establish high standards of professionalism amongst staff, promoting a culture of accountability, high ethical standards, and personal integrity
• Participate in regular meetings with leadership, collaborate on the implementation of the FLIP Program, and communicate daily with supervisor to ensure consistency across neighborhoods served by Institute for Nonviolence Chicago
• Attend monthly budget meetings, maintain active communication with the finance department, and constantly monitor FLIP and CPRU program budget spending
• Assist with pressing matters as they arise and perform other duties as required

• Lead a safety-focused culture. Oversee the management of safety protocols, demonstrate expertise in crisis prevention…