Regional Client Relations Manager

## Regional Client Relations Manager Apply locations:
Opensity Chicago, ILtime type:
Full time posted on:
Posted Todayjob requisition :
R-00145

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.  We’re seeking a hands-on, service-driven Regional Client Relations Manager to lead a dynamic workplace services team and deliver an exceptional on-site experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading diverse service lines, and can build strong relationships while driving operational excellence.

Compensation: $80,000 - $85,000 annually.

Compensation is commensurate with skills and experience.

Shift 8am to 5pm (Onsite role)##
** Key Responsibilities
**** Team Leadership & Operations
*** Lead, coach, and develop a team of 8 across mailroom, print/copy, reception, hospitality, and records
* Oversee daily operations to ensure all service lines run efficiently and meet client expectations
* Foster a collaborative, accountable team environment focused on service excellence
** Talent & Development
*** Manage the full hiring process, including interviewing, onboarding, and training new team members
* Provide ongoing coaching, performance feedback, and development opportunities
** Client Relationship Management
*** Build and maintain strong partnerships with the Office Manager and key client stakeholders
* Act as the primary point of contact for service delivery, proactively addressing needs and identifying improvements
** Event & Workplace Experience
*** Plan and execute on-site events, ensuring a high level of service and attention to detail
* Partner with internal teams and vendors to deliver seamless, engaging experiences
** Operational Projects & Office Move Support
*** Lead and support office-wide initiatives, including ongoing cleanup and organization efforts
* Play a key role in office move preparation, coordinating logistics and ensuring a smooth transition### ###
** What You Bring
*** Experience managing multi-service teams within office services, hospitality, or workplace operations
* Background in Account Management, law firm environments and or office services management.
* Strong leadership skills with the ability to motivate and develop teams
* Excellent communication and relationship-building abilities
* Highly organized with the ability to manage multiple priorities and projects#LI-NL1
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