Studio Manager - AURA Candle Bar

At AURA Candle Bar, the Studio Manager is responsible for cultivating an exceptional in-studio experience that blends hospitality, education, creativity, operational excellence, and emotional connection through fragrance. This role oversees the daily operations of the studio while leading the team in delivering highly personalized scent experiences that align with AURA’s philosophy: fragrance is deeply personal and transformative.

The Studio Manager acts as both an operational leader and a culture-builder — guiding the team, maintaining the studio environment, supporting customer education, and ensuring every guest interaction feels intentional, elevated, and memorable.

This is a leadership role for someone who thrives equally in hospitality, creative environments, team development, and operational systems.

Create and maintain a warm, elevated, emotionally engaging guest experience from arrival through checkout.

Lead by example in customer interaction, fragrance education, and personalized scent consultations.

Ensure every guest feels welcomed, guided, and empowered during the candle-making experience.

Support the development of meaningful customer relationships that encourage repeat visits and long-term brand loyalty.

Help guests connect fragrance to memory, identity, celebration, and self-expression.

Manage in-studio flow during high-volume weekends, private events, and special events while maintaining calm, hospitality-forward energy.

Handle guest concerns with empathy, professionalism, and solution-oriented communication.

Hire, onboard, train, coach, and schedule Scent Consultants collaboratively with AURA’s owners

Foster a collaborative, creative, accountable, and emotionally intelligent studio culture.

Provide ongoing coaching in:

hospitality standards

fragrance knowledge

operational consistency

Conduct regular performance conversations and team development check-ins.

Maintain clear communication between ownership team and studio team members.

Support team morale and cultivate an environment where employees feel valued and empowered.

Oversee daily studio operations including:

opening and closing procedures

inventory management

cleanliness within the studio and the store front outside

organization

Ensure all fragrance oils, vessels and other applicable operational supplies are stocked appropriately.

Monitor operational systems for efficiency and identify opportunities for improvement.

Coordinate with ownership regarding inventory forecasting, seasonal launches, and operational needs.

Maintain open communication with the team about all updates.

Maintain visual merchandising standards throughout the studio.

Work closely with ownership and leadership to help shape the future growth, culture, and operational direction of AURA.

Serve as a trusted thought partner in refining studio systems, guest experience standards, team development, and operational strategy.

Participate in leadership meetings, planning discussions, and long-term business initiatives.

Provide feedback and observations from day-to-day studio operations to help leadership make informed decisions.

Help translate leadership vision into actionable systems, team practices, and elevated guest experiences.

Support a culture of accountability, collaboration, adaptability, and continuous improvement across the organization.

Operate with a high level of discretion, professionalism, and ownership mindset as a member of the leadership team.

Oversee private events, workshops, bridal experiences, corporate bookings, and collaborations.

Ensure event execution reflects AURA’s elevated hospitality standards.

Assist in cultivating relationships with local businesses such as event planners and community partners.

Help create memorable sensory experiences tied to milestones, celebrations, and meaningful life moments.

Embody and protect AURA’s brand voice, standards, and philosophy in every interaction.

Maintain a studio environment that reflects the company’s aesthetic, emotional tone, and customer experience standards.

Help translate AURA’s mission…