Account Supervisor, Brand

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek's Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Account Supervisor, Brand

As an Account Supervisor, Brand at Zeno, you are responsible for acting as the day-to-day contact for junior level clients, actively managing multiple projects and programs, ensuring flawless execution, relaying information credibility to all team members regardless of level or discipline, act as the main point of contact internally across integrated accounts, lead calls, and mentor junior team members.

About the Role:

* Build relationships with third-party influencers and internal business partners to meet client needs.

* Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.

* Consistently produce high quality internal and external communications content.

* Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations.

* Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans.

* Play a major role in creation of communications plans and goals; manage against them.

* Oversee operational performance of accounts, ensuring quality work, deadline and budget adherence.

* Serve as daily client contact, often onsite at their office, acting as agency representative and addressing client issues thoughtfully and effectively.

* Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews.

About You:

* 5+ years of experience in PR/Communications

* Developing and executing communications plans that help achieve client goals is something that you find motivating.

* Experience planning and executing events.

* You demonstrate the ability to think strategically, creatively and holistically about client programs.

* You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals.

* You have proven success in building relationships with members of the media & industry influencers and in driving results for clients.

* You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients.

* You possess the ability to manage account finances, including large projects within a budget.

Pay Range: $75,000-$95,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 05

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.

Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build…