Americas Regional Resilience & Protection Manager

Americas Regional Resilience & Protection Manager

Job Title:

Americas Regional Resilience & Protection Manager

Job Description

Summary:

A regional specialist and subject matter expert in physical protection and operational resilience for implementing and overseeing Cushman & Wakefield’s (C&W) resilience & protection strategy. Acting as an ambassador for “Enterprise Resilience & Protection” (ER&P) matters across the Americas business and supporting operational teams to develop, implement and maintain procedures, programs and initiatives covering physical protection and resilience in line with C&W policy.

Responsible for Protection at the Category 1 locations in region, and the strategic assessment of organizational protection vulnerabilities and developing strategic initiatives to minimize, control and mitigate potential threats. Prioritizing focus on protecting employees and key internal and external stakeholders from potential protection threats impacting their personal safety/protection.

This Americas Regional Resilience & Protection role will be responsible for identifying areas of potential strategic organizational security risk and developing robust mitigation controls, policies, procedures, and guidance in accordance with a developed and coherent protection and resilience strategy. The role will work across all C&W departments across the Americas and therefore senior stakeholder engagement will be critical to the candidate’s success.

The candidate must have demonstrable experience in developing senior stakeholder relationships and influencing change and improvement. As a minimum, the candidate will therefore require a proven track record in effective protection risk management and operational resilience management to be successful.

• Foster and maintain relationships with key service line and geographical stakeholders across North America as well as Central and South America; advise and support senior stakeholders in understanding and managing critical and at times complex ER&P matters, including crisis events as they may arise.
• Support C&W’s travel protection management program and partner organizations e.g., International SOS.
• Oversee Protection controls for Category 1 locations in region, ensuring physical protection practices and technology are fully operational, and support the executive protection program within Region.
• In accordance with a defined Resilience & Protection strategy at regional level, implement regional performance improvement initiatives to raise awareness and improve operational outcomes.
• Manage crisis management and resilience programs to policy at a regional level for interpretation and use locally by operational businesses across the Americas.
• Act as a trusted advisor to senior leaders within the Americas region when CMT is activated, with a permanent position on the North America, Central and Southern America Crisis Management Team(s).
• Scan for new related legislation and work with local operational business to interpret requirements and meet legal compliance.
• Identify and assess new and emerging geo-political organizational threats as they arise and take action to support the business to mitigate strategic risks.
• Act as a regional ambassador for resilience & protection, implementing templates, policies, and support materials for use by the operational business and providing support as required to implement.
• Represent C&W as required in relation to client audits, meetings, and presentations to provide assurances of C&W’s focus on regional resilience & protection.
• Lead and champion the ongoing improvement of C&W’s Resilience & Protection management systems, ensuring that these align to International Standards as applicable.
• Coordinate the activities of ER&P resources around the region to effectively deliver relevant strategic initiatives including crisis management planning and exercising regimes.
• If necessary, take part in crisis management meetings during incidents where resilience and protection are a factor.

The successful candidate will take an active role within the global EHS Team assisting with the development of regional templates, guidelines and…