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Sr Director - L&D and Performance

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-06-18
Job specializations:
  • Management
    HR Manager, Talent Manager, Program / Project Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

We are seeking a Senior Director of Learning & Development and Performance Management to lead our enterprise talent development strategy and execution. This role will be instrumental in building a skills-first organization, demonstrating AI‑powered platforms like Eightfold to align talent, performance, and business outcomes. The leader will supervise a team responsible for learning, leadership development, performance management, and employee engagement initiatives.

The ideal candidate is a strategic operator who can translate vision into scalable programs that drive measurable impact across the business.

What You'll Do Here Strategic Leadership
  • Define and implement an enterprise‑wide Learning & Development and Performance Management strategy aligned to business priorities and AI transformation.
  • Own the transition to a skills‑first talent model, using platforms like Eightfold to enable skills mapping, workforce planning, and internal mobility.
  • Partner closely with executive leadership, HRBPs, and business leaders to anticipate future skill needs and align talent strategies accordingly.
Learning & Development

Design and scale impactful learning programs, including:

  • Leadership development at all levels
  • Change management training to support organizational transformation
  • AI and digital fluency initiatives
    • Role‑based and functional upskilling programs
  • Develop a culture of continuous learning and growth, demonstrating modern learning technologies and innovative delivery methods.
  • Supervise curriculum strategy, vendor partnerships, and internal content development.
Performance Management
  • Lead the evolution of a modern, data‑driven performance management framework that drives accountability, growth, and engagement.
  • Drive new performance management processes that are customer‑centric and efficient.
  • Integrate performance management with skills development and career pathways.
  • Establish metrics and analytics to measure effectiveness and continuously improve outcomes.
Workforce Upskilling & Transformation
  • Drive enterprise‑wide upskilling and reskilling initiatives, particularly in support of AI adoption and organizational change.
  • Lead and scale change management enablement programs across the organization.
  • Ensure learning initiatives translate into measurable improvements in productivity, retention, and employee experience.
Employee Engagement Leadership
  • Supervise enterprise employee listening strategy, including engagement surveys, pulse checks, and feedback mechanisms.
  • Translate insights into actionable strategies that improve employee experience and business outcomes.
  • Provide executive sponsorship and strategic oversight for ERGs.
Technology & Analytics
  • Leverage Eightfold and other talent technologies to power skills intelligence, career mobility, and workforce insights.
  • Use data and analytics to identify skill gaps, track program effectiveness, and advise decision‑making.
  • Drive adoption of AI‑enabled learning and talent tools across the organization.
Team Leadership
  • Lead, develop, and scale a high‑performing L&D and performance management team.
  • Develop a culture of innovation, accountability, and continuous improvement.
  • Lead budgets, resources, and priorities to improve organizational impact.
Skills You'll Need Here
  • 10–15+ years of dynamic experience in Learning & Development, Talent Management, or related HR leadership roles.
  • Proven track record leading enterprise L&D and performance management functions.
  • Hands‑on experience with Eightfold (or similar AI‑driven talent platforms) and implementing skills‑first talent strategies.
  • Proven success in enterprise‑wide upskilling and reskilling initiatives.
Preferred Experience
  • Leadership development programs
  • Change management training
  • Strong people leadership experience, including running and developing teams.
  • Experience in ed tech, technology, or high‑growth environments.
  • Exposure to AI or digital transformation initiatives.
  • Familiarity with modern learning ecosystems (LMS, LXP, skills platforms).
Key Competencies
  • Strategic and forward‑thinking with strong eye for business.
  • Deep expertise in skills‑based talent models.
  • Data‑driven and outcomes‑oriented.
  • Strong executive presence and stakeholder…
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