Operations Excellence Manager: Service Governance & CX
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-18
Listing for:
McDonald's
Full Time
position Listed on 2026-06-18
Job specializations:
-
Management
Operations Manager, Change Management, Program / Project Manager, Business Management
Job Description & How to Apply Below
McDonald's is seeking a Manager, Operations Excellence in Chicago, IL to oversee service performance and governance. This key role collaborates across functions to improve customer experience through active performance management and strategic initiatives. Candidates must have a Bachelor's degree and 4-6 years of relevant leadership experience.
The position offers a competitive salary range of $115,872 – $144,840 annually, alongside additional benefits such as health insurance, a 401(k) plan, and flexible work arrangements.
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