Assistant Property Manager; Floater

Assistant Property Manager, (Floater) North Cook County

This position will float to the following North Cook County locations:
Arlington Heights, Skokie, Evanston, Des Plaines, Franklin Park, Wheeling, and Niles.

Under general direction of the Regional Manager, provide day‑to‑day management of public housing facilities, including collecting rent, leasing apartments, supervising maintenance and administrative staff, addressing tenant issues, enforcing leases in accordance with HUD and HACC regulations, policies, and procedures, and floating to different properties in the North where assistance is needed.

• Supervise all aspects of project operations and maintenance, including the supervision of all assigned administrative and maintenance staff.
• Provide orientation to prospective tenants regarding HUD rules and regulations.
• Inspect and supervise maintenance of grounds and building, including housekeeping inspections in accordance with established policies and procedures.
• Ensure timely completion of work orders.
• Interface with other HACC employees, social service agencies, etc., regarding resident needs.
• Attempt to resolve tenant/management problems and supervise necessary assistance to tenant community activities in accordance with established management procedures.
• Establish a good rapport with the tenant organization.
• Maintain necessary records and prepare required reports.
• Conduct rent counseling sessions and serve required notices.
• Counsel residents regarding delinquent rent or violations.
• Inform supervisor of any adverse conditions or situations posing a threat to the health and safety of residents, staff, and property.
• Provide leadership, example, and direction to staff.
• Represent the agency internally and externally as appropriate.
• Ensure HUD regulations, including PHAS, are followed.

• Comply with applicable job‑related local, state, and federal regulations.
• Ensure safety while performing all facets of work and observe all Housing Authority safety procedures, as well as all local, state, and federal safety laws and regulations.
• Perform other duties as assigned.

• Extensive knowledge of applicable national, state, and local rules, regulations, statutes, policies, and procedures regarding low‑income housing or other housing types as determined by the department at the time of posting.
• Extensive knowledge of operating policies and procedures of the HACC Low‑Income Housing Program.
• Ability to write and develop appropriate policies and procedures for operations and compliance.
• Extensive knowledge of modern principles, practices, and techniques for housing management, budgeting, and data processing.
• Knowledge of problems and needs of families in low‑income housing.
• Knowledge of building and grounds maintenance.
• Knowledge of fair housing, tenant, and landlord regulations.
• Organizational and problem‑solving skills.
• Demonstrated computer literacy, including Word, Excel, and related applications.
• Ability to perform accurate mathematical functions.
• Ability to write and proofread materials for accuracy.
• Ability to multi‑task and prioritize responsibilities.
• Ability to communicate and interact appropriately with the general public, applicants, residents, and staff.
• Ability to follow verbal and written instructions.
• Ability to work effectively with others and independently.
• Analytical skills and problem‑solving ability.
• Customer relations skills.
• Demonstrated attention to detail.
• Demonstrated punctuality and reliability.

• Two (2) years of related work experience required; public housing experience preferred.
• PHM Certification within one (1) year of employment.
• Tax Credit Certified.
• Blended Occupancy Certified.
• Public Housing Rent Calculation Certified.

• Requires availability to work beyond the normal workday.
• Work environment consists largely of on‑site office work as well as outdoor inspections of grounds.
• Occasional travel to various work locations in all weather conditions; must have own transportation.
• Position requires walking, sitting, and/or standing for extended periods.
• Requires stooping, bending, crouching, and/or reaching for files or tools.
• Contact with owners and tenants may become hostile at times.
• Frequent repetitive hand movement (e.g., typing).
• May lift, carry, and/or push up to 20 pounds.

Appointees will be required to possess a valid driver's license and be insurable according to agency guidelines only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines; other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.