Office Associate

Job Requisition :

56493

06/16/2026

06/30/2026

Department of Human Services

OFFICE ASSOCIATE - 30015

Keyboarding

Polish

Anticipated Salary (Effective 7/1/26) $4,144-$5,429/month ($49,728-$65,148/year) + bilingual pay

Salaried

Full Time

Cook

1

RC014 Clerical Employees, AFSCME

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center ability

ResCen or call  for further information and to request or discuss an accommodation.

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Under direction, performs a variety of complex, specialized clerical duties for supervisory staff, keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; provides information/assistance to explain/clarify rules, processes or procedures. Performs functions requiring interaction with recipients/clients which regularly involve translating for Polish Speaking Individuals.

• Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical and legal terminology.
• Prepares and maintains complex highly specialized records and reports, reviews and verifies claims and applications for contacts, compiles and assembles information.
• Receives telephone calls, determines the nature of the calls, directs callers to appropriate staff, gives routine information concerning agency policy and procedures, takes and distributes messages and directs visitors to proper personnel.
• Maintains and organizes client appeal files, records and reports, documents pertinent to hearing, maintains and organizes supervisor's administrative files containing performance evaluations, confidential personnel files and invoices.
• Provides clerical office support, serves as back-up timekeeper in the timekeeper's absence, prepares…