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Sr. Director, Client Services: Pet​/Paper​/Non-Foods

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Daymon
Full Time position
Listed on 2026-06-21
Job specializations:
  • Management
    Business Management & Consulting
  • Business
    Business Management & Consulting
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Senior Director, Client Services - Pet/Paper/Non-Foods

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Director of Client Services to be responsible for the development and execution of our overall strategy across the pet, paper, and non-foods category. The Senior Director, Client Services is responsible for leading relationships with our strategic clients, developing joint business plans, partnering with retail teams to create determine white space opportunities, and driving new sales opportunities, specifically in the Private Brand space.

We are looking for a candidate with experience in retail across all channels - club, mass, pet specialty, ecommerce, and traditional grocery. The ideal candidate has a knowledge of the categories with history and passion for growing businesses, particularly in the Private Brands industry. We strive to be strategic partners with our suppliers and retailers. Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities:

  • Create and define the long-term strategy for the Pet, Paper, and Grocery Non-Foods desk across Daymon
  • Developing, maintaining, and growing clients' business through collaborative business plans, partnering with account teams, selling in new opportunities and services.
  • Understanding the industry and competitive landscape to determine focus areas. Reviewing industry and category trends to make sound recommendations to customers and clients
  • Expanding Daymon Private Brands business by selling new services and gaining new clients within the respective categories across retail
  • Showcasing Daymon's Private Brand expertise within the Pet, Paper, and Grocery Non-Foods categories through presentations, category reviews, overall industry/category recommendations
  • Day-to-day business and relationship management, including but not limited to: analyzing sales reports, submitting/negotiating contracts, sales tracking, etc.
  • Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.

Qualifications:

  • Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred
  • 10+ years of leadership experience in sales within the pet, paper or grocery non-foods categories or channels of trade, including P&L responsibility (budgeting, forecasting, etc.)
  • Previous experience managing direct reports
  • Experience working with and selling to major retail chains such as Costco, Walmart, Tractor Supply, Petco, and/or experience in consumer packaged goods industry
  • Excellent strategic thinking and process development skills
  • Excellent communication skills, both written and verbal
  • Ability to influence without authority
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