Evening Operations Manager

Inter Park Holdings Inc. is North America's premier owner, operator, and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our Inter Park and Pre Flight brands. The utilization of garage access, payment and security technology, coupled with leading edge point-of-sale support systems, put Inter Park and Pre Flight at the forefront in operating complex, high volume parking properties.

We are always on the lookout for enthusiastic and qualified candidates to join our team. Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us.

The Operations Manager reports to the Division General Manager or Market Officer and has multiple site responsibility for the planning and execution of the operations of their parking facilities. The Operations Manager provides an experienced, trained management and operations team. Ensures that all customers and landlords are provided with the highest level of service at all locations. It is also expected that the Operations Manager will monitor and maintain the highest corporate standards for customer service, employee development and revenue controls at all assigned facilities.

• Trains, develops, evaluates and motivates managers and staff at location(s) in order to drive a superior parking experience for customers.
• Coaches supervisory staff in personnel‑related matters, disciplinary actions and performance discussions, which may include represented employees.
• Delegates responsibilities to management staff at a level which will ensure an efficient operation.
• Creates and manages budget to ensure P&L goals are met.
• Maintains pro‑active communication and deals responsively with requests of landlords and vendors to drive positive business relationships.
• Participates in negotiations of vendor contracts and monitors their implementation.
• Proposes and implements strategies to address customer & landlord needs.
• Works with corporate to drive strategic initiatives.
• Works with supervisory staff to audit and approve facilities' payrolls to ensure accurate processing.
• Assures integrity of financial reporting and cash controls of portfolio; audits cashier and other reports as needed; assures timely responses to audit reports.
• Reconciles accounts receivables and responds appropriately to delinquent accounts.
• Analyzes facility budgets and employee schedules to ensure appropriate staffing levels.
• Generates marketing leads, and assists the DGM or Market Officer with new business development.
• Researches, prepares and submits quarterly marketing plan for each assigned location.
• Recommends plans for yield management and parking rate adjustments as necessary.
• Proficient in meeting compliance responsibilities regarding company, corporate, state and federal requirements.
• Ensures all employees have been adequately trained on safety and security processes and procedures.
• Remain vigilant for anything unusual or potentially threatening.
• Monitor properties for safety and security.
• Recognize potentially dangerous situations and respond in the safest and most effective manner.
• Remain available to staff during shift for reports of suspicious activity, security threats and safety concerns and provide assistance and instruction. Report all incidents to Lead Senior Operations Manager and Employee Health and Safety/Risk Manager.
• Participate in all Security and Safety trainings within the market.

• Must submit your application for employment to be considered for this position.
• Must have unrestricted authorization to work in the US.
• Must have a valid driver's license in order to operate company or customer vehicles.
• Must be willing to comply with pre‑employment screening, including but not limited to drug testing, reference verification, and background check.
• Must be willing to submit to a background investigation as part of the selection process.
• Must be willing to work out of and travel between (MARKET) locations on a regular basis.
• Must be able to maintain flexibility in work schedule in order to meet…