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Director of Customer Success: Strategy & Growth
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-29
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-06-29
Job specializations:
-
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
, inc. is seeking a Director of Customer Success Managers to lead strategy and execution for the Signature Success Plan delivery, ensuring high satisfaction and retention across the customer base. The director will manage a team of Customer Success Managers, drive processes, and engage with executives to enhance customer experiences.
The ideal candidate will have over 10 years of experience in customer success, with a proven track record in managing complex portfolios and engaging with cross-functional teams. This role is office-flexible, requiring in-office presence at least three days a week with competitive compensation.
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