Manager Contract Administration Operations

Job Summary

This position is responsible for managing the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. Manages the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through contract template delivery. Oversee the creation and maintenance of standard contract templates.

Implements strategies, projects and initiatives.

Bachelor's degree and 5 years of health insurance contract operations experience PLUS one year of management experience OR 9 years of health insurance contract operations experience PLUS one year of management experience. Knowledge of health products and procedures, underwriting requirements, regulatory contract filings with state regulators, including but not limited to responding to regulator objections, contract and funding arrangements. Analytical and reporting skills.

PC proficiency to include Microsoft Office Suite. Project management skills. Customer service experience and acumen. Leadership skills. Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting  The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

$92,700.00 - $. Exact compensation may vary based on skills, experience, and location.