Director, Commercial Bank Testing

Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively.

Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.

+ Leads a team of 150+ on-shore and off-shore (24/7 operation) testing team that's accountable to:

+ Perform required business testing on technical solutions to ensure that new product, process, learning program or other technical changes introduced to customers and/or employees meet business requirements.

+ Reduce risk by finding and fixing problems in advance of production; helps projects achieve expected benefits; and addresses regulatory requirements.

+ Perform user acceptance testing for projects of various complexities, including but not limited to developing & managing the test strategy, creating & reviewing test cases to ensure traceability, executing test cases, escalating issues, logging outcomes, facilitating/participating in defect meetings, reviewing & validating defect resolutions and developing the exit report.

+ Develop UAT solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

- Provides advice and guidance to assigned business/group on implementation of UAT solutions.

+ Develop and maintain in-depth knowledge of end to end business processes and project requirements through close partnership with business/group stakeholders.

+ Coordinate the appropriate parties to execute the overall test plan for project; including identifying key participants to execute the plan, providing estimates on the UAT cycle, determining the UAT schedule, prioritizing test execution, monitoring the test progress, and escalating as required.

+ Collaborate with internal & external stakeholders to provide business context in the design, develop and implementation of UAT solutions across the Commercial Bank portfolio.

+ Build effective relationships with internal/external stakeholders.

- Leads or participates in change management activities of varying scope and type.

+ Break down strategic problems, and analyses data and information to provide UAT insights and recommendations.

+ Monitor and track UAT performance results and addresses any issues.

+ Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

As a member of the CB Transformation Office leadership team, this role also:

+ Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

+ Ensures alignment between values and behaviour that fosters diversity and inclusion.

+ Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

+ Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

+ Attracts, retains, and enables the career development of top talent.

+ Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

+ Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

+ Develops an expert understanding of business/group challenges.

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