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Regional Director, Operations

Job in Chicago, Cook County, Illinois, 60684, USA
Listing for: BMO Financial Group
Full Time position
Listed on 2026-07-05
Job specializations:
  • Management
    Operations Manager, Corporate Strategy, Risk Manager/Analyst, Business Analyst
Job Description & How to Apply Below
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

+ Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

+ Ensures alignment between values and behaviour that fosters diversity and inclusion.

+ Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

+ Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

+ Attracts, retains, and enables the career development of top talent.

+ Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Improves operational efficiency and effectiveness so that the branch/regional leadership has time to focus on core strategic and sales leadership work.

+ Provides technical and operational leadership ensuring adherence to national standards and regulatory requirements.

+ Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives/programs.

+ Networks with industry contacts to gather competitive insights and best practices.

+ Recommends measures to improve organizational effectiveness.

+ May consult to or serve on various committees and task forces.

+ Provides strategic support on key operational matters.

+ Leads key cross-business integration opportunities and projects to support the delivery of an end to end client experience and clear working relationships among partners.

+ Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

+ Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

+ Conducts independent analysis and assessment to resolve strategic issues.

+ Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

+ Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.

+ Builds effective relationships with internal/external stakeholders.

+ Ensures alignment between stakeholders.

+ Provides financial analysis, planning and forecasting to identify strengths, opportunities, weaknesses and threats in the region and develop recommendations for how to address.

+ Defines business requirements for analytics & reporting to ensure data insights inform business decision making.

+ Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

+ Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.

+ Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

+ Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

+ Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.

+ Ensures the effective monitoring of operational controls is in place to identify any deficiencies and takes corrective actions to ensure controls are adequate.

+ Ensures the region's operations are in alignment with all regulatory requirements and compliance topics; ensures any identified issues are addressed in a timely manner to mitigate risks.

+ Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

+ Mitigates risks identified and make credit recommendations/decisions that are in accordance with sound credit-granting principles and in compliance with the Bank's philosophy and principles as outlined in Corporate Risk Policy as well as appropriate supporting Policies and Procedures.

+ Exercises judgment and ensures adherence to Corporate Risk Policy for credit applications, ensuring that risks identified are mitigated and credit recommendations/decisions are made in accordance with sound credit-granting principles.

+ Leads and implements a disciplined approach for all sales strategies, sales management and goals to support market business growth and the focus on the client.

+ Plans and controls unit operating expenses in accordance with forecasts.

+ Makes recommendations to leaders on financial management processes based on changing requirements.

+ Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.

+ Leads/participates in the design, implementation and management of core business/group processes.

+ Develops and manages a business/group program.

+ Assesses and adapts existing operational…
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