Head of PMO, Transformation Office

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Lead enterprise-scale transformation. Shape the future of Wealth Management and Northern Trust. The Transformation Office is responsible for driving enterprise-wide strategic transformation across Northern Trust, partnering with senior leaders to translate strategy into measurable, sustained business outcomes. With a significant focus on transforming Wealth Management, the team leads complex initiatives across strategy, operating model design, data and AI, technology, and change management to reimagine how we serve clients, empower employees, and drive growth.

Reporting to the Head of Transformation Enablement, the Head of PMO will be responsible for establishing and leading the program management capability that drives the successful execution of strategic transformation initiatives across the organization. This role will serve as the central leader for transformation governance, execution oversight, portfolio management, and delivery excellence. Working closely with executive leadership, the Head of PMO will ensure strategic priorities are translated into actionable plans, managed through rigorous governance, and delivered with measurable business outcomes.

• Partner with the Chief Transformation Officer and senior business leaders to execute the enterprise transformation agenda.
• Translate strategic objectives into integrated transformation plans, roadmaps, milestones, and measurable success metrics.
• Provide oversight and direction for a portfolio of complex, cross‑functional transformation initiatives spanning business, operations, technology, data, and change management.
• Ensure programs are delivered on time, within scope, and aligned to intended business outcomes.

• Build, lead, and continuously enhance the PMO function within the Transformation Office.
• Establish enterprise program management standards, methodologies, tools, and reporting frameworks.
• Implement governance processes that provide transparency, accountability, and effective decision‑making.
• Oversee portfolio prioritization, resource allocation, dependency management, risk management, and escalation processes.
• Ensure robust performance tracking, benefits realization, and ROI measurement across all transformation initiatives.

• Drive disciplined program and portfolio management practices across the transformation portfolio.
• Develop repeatable frameworks, templates, and best practices that enable consistent execution and scalability.
• Monitor program performance and proactively address risks, issues, and delivery challenges.
• Promote a culture of accountability, execution excellence, and continuous improvement.

• Build strong relationships with executive sponsors, business leaders, and functional stakeholders across the enterprise.
• Provide regular executive‑level reporting on portfolio status, risks, financial performance, and business outcomes.
• Influence and align stakeholders around transformation priorities and strategic objectives.
• Serve as a trusted advisor to leadership on program execution, governance, and delivery strategy.

• Drive adoption of data, analytics, automation, and AI‑enabled solutions to enhance program delivery, decision‑making, and business outcomes.
• Develop organizational capabilities in program management and…