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Director, Commercial Insurance Operations & Client Service
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-09
Listing for:
Capstone Search Group
Full Time
position Listed on 2026-07-09
Job specializations:
-
Management
Project & Program Management -
Insurance
Job Description & How to Apply Below
Terrific leadership opportunity as Director of Commercial Insurance Operations and Client Service for an insurance agency in Chicago. You’re involved with all facets of the division’s daily activities including personnel management, learning and development, carrier relationships and marketing strategies, client service standards and retention, operational efficiencies and technology implementation, best practices, budgets, and supporting agency growth and profitability initiatives.
Skills & Experience- Minimum ten (10) years of commercial property and casualty insurance experience with technical expertise across a broad range of coverage lines, specialty industries, and standard and E&S coverage
- Prior management experience is required
- Strong understanding of areas like client service standards, revenue growth, marketing, operations, or employee development
- Excellent organization, planning, and prioritization skills
- Superior leadership, coaching, and influencing skills
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