Manager, Care Program Strategy and Operations

About the Role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. As a Manager, Care Strategy and Operations at Oak Street Health®, a part of CVS Health, you will own the strategy and execution for the Diabetes and Hypertension programs. You will lead a small team while translating program design into consistent, measurable delivery across Oak Street centers nationwide.

• Manage the program portfolio and lead strategy, execution, and continuous improvement for Diabetes and Hypertension programs.
• Evaluate how these initiatives interact with broader Oak Street projects to drive clinical and economic results.
• Build and scale the full lifecycle of clinical interventions—from pilot design and launch through proof of concept to national scale.
• Lead a team of 1–3 direct reports, building capacity while maintaining accountability for program outcomes.
• Drive cross‑functional alignment with clinical, operational, and regional leaders to build business cases and advance initiatives without formal authority.
• Collaborate with regional teams to translate central strategy into consistent clinical and operational practice at the center level.
• Monitor and communicate key metrics—quality measures, utilization, financial impact—and use data to inform program decisions.

• 5+ years in healthcare strategy, consulting, population health, or clinical operations.
• Bachelor’s degree required.
• Proven ability to launch pilots and scale initiatives across a distributed, national footprint.
• Strong project management skills in complex, multi‑stakeholder environments.
• Experience managing or mentoring others with a collaborative leadership style.
• Comfortable synthesizing data to build compelling business cases and influence senior stakeholders.
• Thrives in ambiguous, high‑growth environments; change‑oriented without losing rigor.

• Mission‑focused career impacting change and measurably improving health outcomes for Medicare patients.
• Paid vacation, sick time, and 401(k) match options.
• Health, vision, and dental insurance.
• Opportunities for leadership development and continuing education stipends.
• New centers and flexible work environments.
• Opportunities for high levels of responsibility and rapid advancement.
• Typical pay range: $66,330.00 – $, with potential bonuses, commissions, or short‑term incentive programs.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested applicants to apply.