Senior Program Manager - Enterprise Delivery & Strategy

• This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects;

• Being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk;

• Developing the program strategy, supporting business case and various enterprise-wide high-level project plans;

• Providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs.

• Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions;

• Tracking key program milestones and recommending adjustments to program leadership and team.

Requirements

• Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
• In-depth knowledge of business area and/or industry/technology included in scope.
• Leadership experience in multi-discipline, high-performance work teams/groups.
• Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
• Experience in developing and reviewing program/project budgets and cost/expense information.
• Experience delivering action plans to allocate resources across programs.
• Experience in negotiations and managing conflict; organizational / political savvy.
• Experience in facilitation skills, with strong verbal and written communication.
• Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
• Good judgment and quick business decisions.
• Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization.
• Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities.
• Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery.
• Develops trusted relationships and demonstrates deep Interpersonal skills.
• Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models – OWF, Scrum, XP.
• Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project.

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Hard Skills

• program management
• project management
• budget management
• resource allocation
• negotiation
• conflict management
• program/project lifecycle
• software development lifecycle
• Scrum
• XP

Soft Skills

• leadership
• communication
• organizational skills
• interpersonal skills
• decision making
• influence
• adaptability
• ownership
• accountability
• consensus building