Air Import Supervisor

Import Supervisor

Compensation: $75,000 - 85,000 Annually

• Supervise a team of import agents to ensure timely customs clearance and transport of shipments
• Delegate work, prioritize tasks, and adapt to changing situations to assign work procedures
• Solve problems that may arise with customer shipments
• Support billing functions as needed
• Maintain up-to-date customer profiles and rate structures, supports sales team with customer information and rates
• Support the negotiation of rates and contracts with shipping companies and suppliers to optimize costs
• Provide guidance and support to team members on customs procedures, documentation requirements, and trade compliance
• Develop and implement standard operating procedures to increase operational efficiency and reduce errors
• Other duties as assigned

• 3+ years experience as Import supervisor
• Excellent customer service skills
• Excellent verbal and written communication
• Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc.
• Excellent problem solving abilities
• Leadership skills and ability to successfully delegate tasks across team spectrum
• Willing to go the extra mile for the customer, company, and team
• Ability to work under minimal supervision
• Excellent track record in the freight forwarding industry

• Competitive base salary
• Paid time off within the first year of employment, sick time and holidays
• Company provided life insurance
• Health, vision, and dental insurance options
• Commuter benefit plan
• Optional supplemental life insurance
• 401(k)
• A great place to work with a terrific culture