Strategic Sourcing Managing Director

Job Responsibilities

• Serve as a people leader responsible for identifying, designing, and implementing third-party vendor solutions that enable Claims strategy and operational excellence.
• Act as a trusted advisor to Claims leadership, proactively presenting innovative solutions, emerging capabilities, and market insights to enhance customer outcomes, improve efficiency, and drive competitive advantage.
• Partner closely with business leaders across all phases of sourcing and contracting—from project planning through execution—to ensure alignment with strategic priorities.
• Develop and execute category strategies, incorporating a deep understanding of Claims business objectives to influence supplier selection, solution design, and contractual decisions.
• Provide procurement and contract expertise, including data-driven insights and guidance, and collaborate with Procurement for all large and strategic commercial engagements.
• Leverage internal performance data and external market intelligence to evaluate vendor value, inform renewal strategies, and continuously optimize the supplier portfolio.
• Balance rigorous vendor performance management with forward-looking innovation, ensuring the organization manages existing partners effectively while introducing new capabilities that position Claims for future success.
• Lead stakeholder management efforts by engaging and influencing business leaders through the delivery of strategies and initiatives that create measurable value, strengthen partnerships, and advance Claims transformation objectives.
• Direct the work activities and hold full management responsibility for the performance, coaching, and development of the sourcing team.
• Communicate and share pertinent and timely information with employees through team meetings, regular one-on-one discussions, and shared access to company processes and protocols.
• Lead research, gather market intelligence, and perform benchmarking analysis to understand supply markets and cost trends, then develop annual savings targets for assigned business groups and categories.
• Establish and lead cross-functional teams of key stakeholders to define business requirements, develop strategic category plans, and execute initiatives that create value and reduce risk.
• Develop and drive negotiating sourcing strategies across assigned business units and categories, selecting the most appropriate strategy for the service or commodity.
• Identify, develop, and lead the execution of sourcing strategies and improvement initiatives to reduce cost, improve quality, and minimize risk.
• Present category strategy analysis and recommendations to senior leadership.
• Coordinate with the legal function for the negotiation of large agreements, ensuring favorable contractual terms and alignment with risk mitigation policies.
• Partner with an outsourced third-party provider to provide strategic sourcing and contract management services to CNA as needed.
• Build strategic relationships with business leaders and external suppliers/agencies to drive results and influence business decisions, positioning CNA as a trusted advisor.
• Leverage a robust understanding of enterprise strategies and purchase requirements across assigned categories to seize sourcing and contracting opportunities that create maximum value.
• Influence business leaders to enable the Procurement team to conduct successful sourcing events, including combining multiple business needs into a single enterprise sourcing event, standardizing across suppliers and services where applicable.

• Demonstrated ability to lead, coach, and develop a team.
• Proven track record of achieving results by taking a proactive, long-term view of business goals and objectives.
• Senior-level knowledge in providing direction, consultation, and recommendations in strategic sourcing and contracting.
• Seasoned supplier and stakeholder influence and negotiation skills, including balanced negotiations when a third party serves as both a supplier and customer.
• Experience leveraging auction tools and strategies for best outcomes.
• Recognized as a collaborative leader with internal and external partners.
• Ability to build consensus based on…