Branch Manager- Sales and Operations Lead

We are looking for an experienced, sales-driven Branch Manager to lead daily operations at our retail location. This leadership role is responsible for growing branch-level sales, expanding market share, and overseeing people, processes, and performance across all operational areas—including customer service, inventory, facility management, and financial oversight. We’re looking for a self-starter with strong interpersonal skills, a passion for sales, and a team-first mindset who thrives in a fast-pace, customer-focused environment.

• Drive branch revenue growth by developing and executing local sales strategies.
• Set, monitor, and achieve monthly/quarterly sales targets in collaboration with the Sales Director.
• Actively engage with customers and contractors to expand existing accounts and win new business.
• Analyze local sales data and competitor activity to adapt and improve strategies.
• Collaborate with the Regional Manager and Sales Director on local marketing and budgeting efforts.
• Build relationships with local contractors to increase market penetration.
• Support product promotions and showroom merchandising.

• Supervise, train, and schedule staff to deliver outstanding customer experiences.
• Conduct performance evaluations and manage staff development with HR support.
• Foster a productive, positive, and sales-focused team culture.
• Inspire and coach team members to pursue sales goals collaboratively.
• Celebrate individual and team sales wins.
• Encourage idea sharing to continuously improve performance.

• Monitor sales floor, phone activity, and deliveries to ensure efficient service.
• Oversee daily branch operations, including staffing, inventory control, and customer service.
• Ensure facility cleanliness, safety, and organization (office, yard, and warehouse).
• Coordinate maintenance and repair of equipment and property.
• Enforce safety policies and ensure regulatory compliance.

• Maintain accurate inventory levels and place purchase orders as needed.
• Oversee product receiving, storage, and communication with vendors.
• Manage special orders, pricing, and product data in ERP systems like Bistrack.

• Handle branch-level accounting: sales orders, invoicing, deposits, and daily reports.
• Monitor pricing, margins, and collections to meet financial goals.
• Manage payment processing and credit approvals in line with company policies.

• Work closely with Purchasing, Marketing, and Distribution teams on targeted campaigns and product rollouts.
• Liaise with executive leadership, vendors, and customers professionally and effectively.
• Ensure adherence to company policies, ethical standards, and all applicable laws.
• Maintain accurate records for customers, vendors, and products.
• Organize and protect confidential documentation per company guidelines.

• Bachelor’s degree in Business or related field preferred; equivalent experience accepted.
• Minimum of 2 years in retail or team management required.
• Valid Driver’s License required.

• Proven leadership, communication, and problem-solving abilities.
• Motivated by hitting targets and winning new business.
• Strong interpersonal presence—able to build rapport with customers and coworkers.
• Collaborative leadership style that brings out the best in others.
• Basic proficiency in math, reasoning, and computer skills (MS Office, ERP systems).
• Able to work independently and manage shifting priorities effectively.
• Able to work MF & some Saturdays.

• Bonus:
  Opportunities for additional performance-based bonuses tied to sales and operational KPIs.
• Benefits:
  Full benefits package including health, dental, vision, 401(k), and PTO.
• Career Path:
  Join a company with a growth-oriented culture and a clear path for advancement.

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance