Manager Facilities Management; Hybrid

Chicago, IL

The American Medical Association (AMA) is the nation’s largest professional Association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Manager Facilities Management (Hybrid) on our Corporate Services team. This is a hybrid position reporting into our Chicago, IL office, requiring four days a week in the office.

This role will provide managerial direction and leadership to other managers and staff to ensure an efficient, effective, and safe working environment, responding to ever‑changing organizational facility requirements. The manager will oversee facility service operations, including staff management, vendor coordination, and liaison to building management. Responsibilities also include move coordination, project management, and programming/planning services for facility projects of all sizes and scopes.

• Meet with end users to determine current needs, evaluate available resources, make recommendations to several layers of management, and develop actions to achieve agreed‑upon goals.
• Manage the selection, specification, and purchase of furniture, including asset inventory control and governance.
• Update CAD drawings of facility projects as needed to reflect new construction or furniture reconfigurations.
• Manage AMA space standards and ergonomic program; survey new ergonomic products and provide recommendations and assistance after each evaluation.
• Conduct surveys of space at the headquarters building to produce quarterly space utilization reports.
• Coordinate onboarding, offboarding, and move processes, and manage and maintain space utilization, capacity, and department hierarchy data, trends, and insights.

• Manage Facilities Staff, including work ticket coverage, reconfigurations, relocations, warehouse management, asset database upkeep, and day‑to‑day tasks.
• Manage vendors/contractors and approve cleaning, maintenance, and repair services; maintain accurate inventory of materials used and identify any areas requiring attention.
• Liaise with Building Management to coordinate landlord services for facility operation activities.
• Oversee Facilities Planning & Operations budget, SOPs, and manage Building Services work ticket/support program.

• Provide managerial direction and leadership to other managers and staff to ensure effective and efficient use of human and financial resources and to maintain a clean office environment.
• Manage selected facility projects at AMA, establishing schedules and budgets; coordinate furniture reconfigurations of new or existing products and construction work with outside trades and in‑house services.

• Lead, mentor, and provide management oversight for staff.
• Set objectives, evaluate employee performance, and foster a collaborative team environment.
• Develop staff knowledge and skills to support career development.

• Bachelor’s degree in a relevant field (e.g., architecture, construction) required. IIDA or IFMA membership is preferred.
• Minimum 5+ years of experience in facility management, commercial interiors, or space planning required.
• Minimum 3+ years of experience in managing projects. PMP certification strongly preferred.
• Experience in people management highly preferred.
• Prior experience in human‑environmental…