Director of Operations

Position Details

• Work Location:
  
  Onsite at Chicago OpCo, 2051 Baseline Road, Montgomery, IL 60538
• Schedule:
  
  Monday - Friday, normal business hours
  • Subject to change based on business needs
• Compensation:
  Base Salary based on experience plus bonus potential

We are seeking a dynamic and strategic‑minded Director of Operations to lead our operational efforts and drive efficiency for the Operating Company. In this role, you can expect to be given challenging assignments throughout the company and take on some of the most complex problems. The ideal candidate will possess a strong background in operations management, excellent leadership skills, and a proven track record of optimizing processes to enhance productivity and profitability.

As the Director of Operations, you will play a pivotal role in overseeing day‑to‑day operations, implementing best practices, and fostering a culture of continuous improvement.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
• Growth opportunities performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including culture of rewards, recognition, and respect.

• Oversee efficient operations of warehouse and transportation functions, including receiving, stocking, picking, packing, delivery, equipment maintenance, security, and safety.
• Oversee all scheduling and delivery of incoming and outbound product/customer deliveries. Manage department to achieve appropriate timeliness of delivery and highest quality of product.
• Develop, implement and monitor standard operating procedures for warehousing, transportation, inventory, and security.
• Negotiate with vendors/suppliers for packaging, shrink wrap, pallets, parts, and other necessary items.
• Lead managers and associates, including staffing, training, coaching, performance management and problem resolution. Ensure staff maintains professionalism, competency and motivation through selection, development and ongoing evaluation.
• Develop, implement, and monitor warehouse and transportation employee productivity/quality action plans in accordance with standards developed by the operations group.
• Determine warehousing and transportation personnel and equipment requirements by evaluating warehouse activities, projected volumes, and product mixes in accordance with productivity standards.
• Ensure company, OSHA, and DOT standards for warehousing, distribution, and employee safety are met.
• Implement procedures for handling customer returns, vendor returns, and obsolete inventory. Perform periodic physical inventory counts and cycle counts, investigating redlines to keep the perpetual inventory system accurate.
• With the corporate operations group, identify requirements and implement training programs for DC warehouse and transportation employees.
• Meet regularly with OpCo President to discuss planned versus actual profitability, capital expenditures, employee productivity, and other relevant issues.
• Support Risk Management in investigating and monitoring accidents to identify root cause and take corrective actions. Work with Human Resources to develop OpCo training and incentive programs to improve transportation and safety.
• Participate in sales effort by assisting sales personnel with presentations, as necessary, and working closely with customers for resolution of problems in operations or product quality.
• Ensure effective cooperation and communications with other departments.
• Perform other related duties as assigned.

• Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve goals.
• Excellent analytical and problem‑solving abilities, with a keen eye for identifying opportunities for improvement.
• Solid understanding of budgeting, financial management, and risk analysis.
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization.
• Proficiency in project management and process…