Assistant Branch Manager

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Full Time Sales Brighton Park [81], Chicago, IL, US

5 days ago Requisition

Salary Range: $25.00 To $37.02 Hourly

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans.

Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

• U.S. News & World Report’s Best Companies to Work for in the Midwest ,  and Best Companies to Work for in Finance and Insurance & Overall .
• Newsweek’s America’s Greatest Midsize Workplaces for Women 2026
• Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026
• Chicago Sun Times Chicago’s Best Workplaces 2024, 2025
• Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Do you enjoy working in a fast-paced, customer-centric environment? Byline Bank is seeking dedicated professionals who are detail-oriented and eager to provide exceptional service and leadership. If you want to be part of a growing bank that values teamwork and innovation, we encourage you to apply and help us continue making an impact as an Assistant Branch Manager.

The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff.

This position is responsible for overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties. Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities. The Assistant Branch Manager also supports the Branch Manager in their absence.

Byline Bank staff members are expected to periodically travel to another branch location to help with staffing coverage. Demonstrated scheduling flexibility is required, along with an openness to new ideas and the ability to identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.

Staff Development/Leadership

• Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals.
• Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives.
• Facilitates meetings to disseminate operational information including branch security and safety issues.
• Prepares teller performance appraisals and disciplinary notices as required.
• Partners with the Branch Manager - schedules tellers for adequate coverage.
• Ensures excellent customer service skills are practiced by all the teller staff members.
• Meets or exceeds monthly sales production goals for products and services as assigned by manager.
• Delivers personalized service that focuses on individual customer needs. Identifies and offers products and services that will improve our member’s financial lives.
• Maintains positive interpersonal relationships with…