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Senior Customer Success Leader — Growth & Renewal Strategy

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: FourKites, Inc.
Full Time position
Listed on 2026-07-31
Job specializations:
  • Management
    Account Manager, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below

Four Kites is seeking a Senior Manager, Customer Success to lead a team of Customer Success Managers responsible for delivering best-in-class outcomes for strategic accounts. You will partner with Sales, Operations, Product and Leadership to drive Net Revenue Retention, Customer Satisfaction and account growth while mentoring a team that scales with our growth.

The role requires 7+ years in account management or customer success and 3+ years managing teams, a bachelor’s degree (MBA a plus), and

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Position Requirements
10+ Years work experience
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