More jobs:
Director of CX, Women’s Health & Rare Disease
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-03
Listing for:
Natera
Full Time
position Listed on 2026-08-03
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Natera is seeking a Director of Customer Experience for Women’s Health & Rare Disease. This leadership role oversees end-to-end customer experience across all inbound support and regional teams, driving SLAs, KPIs, and NPS while partnering with senior leaders to align CX with company strategy.
The role requires 10+ years in CX with 4+ years in senior management, strong problem solving, and healthcare industry experience. Remote USA, with a salary range of $140,000–$190,000 annually.
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