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Director of Workforce Optimization & Operational Excellence
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-04
Listing for:
Public Partnerships LLC
Full Time
position Listed on 2026-08-04
Job specializations:
-
Management
Regulatory Compliance Specialist
Job Description & How to Apply Below
Public Partnerships LLC seeks a Senior Director, Workforce Optimization to build and govern the analytics and coaching infrastructure that drives Enrollment Operations performance. You will unify productivity, capacity, and quality data into a standardized framework and own staffing and caseload modeling grounded in validated labor data.
You will lead root-cause analysis, drive corrective actions, and collaborate with HR to standardize coaching and performance-improvement plans, ensuring
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