Vice President, Director, Account Management

VP Of Account Management

Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey. You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences.

The global team will consist of individuals from over 70+ markets, all operating with the same vision:
To build a better today, for tomorrow.

The VP of Account Management oversees the Mars Power of One model integrated framework and ways of working across all markets with a focus on global. This role collaborates with global capability leaders and external agencies to customize and implement the integrated agency model across various marketing capabilities such as media, creative, production, commerce, and social/influencer.

This role acts as the connective tissue between Publicis and our agency partners, customizing and applying global standards and governance, identifying successes and risks, and optimizing process standards to support local, regional, and global Mars transformation ambitions and ways of working.

Ideal for an operational and process-driven individual who seeks innovative, effective ways of working, understands global vs. regional operating models, process implementation and adherence, insights management and relationship-building with diverse stakeholders across multiple agencies.

• Coordinates One Mars model development, governance, standards, methods, connecting people, process, platforms, strategy to reporting.
• Govern the integrated agency framework across various capabilities, ensuring alignment with external agency partners.
• Customize the global process framework to address segment/ division needs ensuring development of integrated workflows that meet client needs.
• Ensures use of key agency and client platforms throughout the integrated process.
• Manage development of key artifacts to support cross agency collaboration.
• Responsible for ensuring Publicis capability leads, external agency partners and clients come together during key touch points throughout the integrated lifecycle.
• Collaborate with internal teams, clients, and partner agencies to streamline processes and improve ways of working.
• Track and evaluate the effectiveness of integrated ways of working, using insights to drive continuous improvement and optimization.
• Act as the main contact for external agency collaborators, ensuring clear communication and handling expectations at all levels.

• 10+ years of marketing, advertising, operations, or program management experience.
• Bachelor's degree in marketing, Business, Communications, or a related discipline. A master's degree is a plus.
• Has experience working on clients/accounts with heavy fragmentation on the client side beyond just IATs (e.g., multiple verticals, brands, business priorities, etc. Portfolio management also works as relevant experience.)
• Has worked at a senior level within multi-agency and cross-disciplinary teams within an IAT-type setup
• Must have experience in an account and/or client leadership capacity from either a media or creative agency
• Ability to build strong relationships with senior clients, manage ambitious clients, and balance a high volume of clients at once
• Knowledgeable through all marketing capabilities with client – e.g. media, production, social/influencer, data, measurement, AI, etc.
• Capability to understand business challenges from C-Level collaborators – and devise a plan to tackle the issues by improving operational processes, people and/ or technology.
• Clear accountability to evolve the business to become a more operationally functional team, ready for the future.
• Strong understanding of global and regional operating models, with proven ability to implement and optimize processes.
• Ability to manage client facing communication…