Supplemental Nutrition Assistance Program Employment and Training Program Manager

Job

Requisition

Opening Date: 07/23/2026

Closing Date: 08/05/2026

Agency:
Department of Human Services

Class

Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option:
General Administration/Business Marketing/Labor/Personnel

Bilingual Option:
None

Salary:
Anticipated Salary: $9,800 - $10,900 per month ($117,600 - $130,800 per year)

Job Type: Salaried

Category:
Full Time

County:
Cook

Number of Vacancies : 1

Bargaining Unit Code:
None

Merit Comp Code:
Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family and Community Services (DFCS), Office of Workforce Development in the Illinois Department of Human Services (DHS) is seeking a Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) Program Manager. This position manages and implements existing and/or new program policies, procedures, protocols, and program objectives and goals to promote compliance with state and federal grantmaking requirements, involving Grant Accountability and Transparency Act (GATA) and Federal Funding Accountability and Transparency Act (FFATA);

supervises subordinate staff; manages the Unit's efficient and effective use of DHS systems; manages the implementation of onsite and/or remote programmatic monitoring policies, procedures, protocols, and schedules at funded grantees; reviews and approves programmatic Notices of Violations and Corrective Action Plans, which resulted from monitoring activities to promote consistent implementation and compliance with state and federal mandates; travels (with overnight stays) to work with grantees, stakeholders, and other entities to promote comprehensive (diverse, equal, and equitable) service delivery and compliance with contractual expectations;

reviews, analyzes, and generates corresponding written reports regarding proposed and/or existing legislation, statutes, and/or administrative rules to determine programmatic and fiscal impact; and facilitates routine onsite and/or Webex meetings and/or training sessions with grantees and other entities.

Essential Functions

* Serves as the Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) Program Manager for the Office of Workforce Development, leading a team of Provider Managers who work with a portfolio of assigned SNAP E&T providers across the state to ensure compliant, high-quality, and effective service delivery that centers around SNAP customer needs.

* Plans, develops, manages, and coordinates with program and fiscal units to manage programmatic review and monitoring processes and visits with the Department and/or relevant agencies.

* As a SNAP E&T subject matter expert, develops training and technical assistance programs and complex management reporting tools.

* Serves as full-line supervisor.

* Represents the Department at meetings, training sessions, and stakeholder engagements related to the SNAP E&T program.

* Works closely with DFCS staff to improve SNAP E&T service delivery, strengthen provider performance, and resolve operational or compliance issues.

* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

* Requires knowledge, skill and mental development equivalent to completion of (4) four years of college, preferably with courses in business or public administration.

* Requires (3) three years of progressively responsible administrative experience in public or…