Airfreight Country Manager - US

Airfreight Country Manager - US

The Airfreight Country Manager - US is responsible for the profitability, quality, performance, and growth of the Airfreight product in the Country. Manages and is fully accountable for the Country Airfreight P&L down to CM2. This role acts in alignment with the CMD and works closely with Regional Airfreight and other products and functions within the Country, backed by globally aligned frameworks and concepts.

This position combines national leadership and branch-level accountability. In addition to overseeing airfreight operations at the country level, the Country Head of Airfreight will also serve as Airfreight Manager for the Chicago branch, assuming similar duties and responsibilities across both functions.

Essential duties and responsibilities include:

• Executing the AMCS and global airfreight strategy, as directed by SVP Airfreight AMCS and Global Head of Airfreight.
• Achieving strategic objectives defined by the SVP Airfreight AMCS and Global Head of Airfreight.
• Being responsible for overall USA Airfreight P/L, for achieving airfreight financial goals and operational KPI's and for assuring customer excellence in the US branches.
• Building a culture of excellence by implementing performance objectives throughout the entire Airfreight country organization.
• Creating a growth mindset environment towards his/her solid and dotted line team.
• In coordination with regional procurement and gateway manager, ensuring gateways are reviewed for maximum effect regarding service and procurement/margin management.
• Communicating and reviewing operations and financial status with USA airfreight branches and US gateways on an ongoing basis.
• Leading and steering the development of the airfreight business in the country for profitable and sustainable growth.
• Leading and steering Trade Lane Management as per AMCS and global strategy.
• Supporting and guiding Sales, Key Account Management, and Tender Management with pricing on ongoing tenders and opportunities.
• Supporting Sales and Key Account Management in face-to-face customer meetings and negotiations on larger opportunities and driving pipeline management with Sales team.
• Leading and supporting continuous improvement in Airfreight operational productivity.
• Supporting e-initiatives, such as eAWB.
• Ensuring Airfreight stations are compliant with all regulations.
• Ensuring and developing best talent of employees within the airfreight organization.
• Liaises with management and all stakeholders including the Hellmann Network to ensure company objectives and strategies are accomplished.
• Acting within our Hellmann business code of conduct.
• Living and delivering the Hellmann brand promise by building and maintaining lasting relationships with customers.
• Implementing a countrywide blueprint for Airfreight Operations, including centralization of selected activities/flows within a globally agreed framework.
• Functionally leading Airfreight Operations in Branches (Customer Service and Operational Service).
• Being accountable and responsible for Country Airfreight productivity, quality, and Customer Performance and taking corrective action where required.
• Ensuring timely and accurate invoicing and job costing in country Airfreight Operations.
• Ensuring country Airfreight operations are compliant with external regulations and internal policies (incl. e.g. Airfreight Safety and Security, DG qualifications, GDP compliance).
• Being consulted for and approving hiring into Airfreight positions in Branches.
• Developing new business jointly with Country Managing Director and Head of Sales. Directing efforts of Field Sales in alignment with Head of Sales.
• Developing and maintaining relationships with major customers.
• Managing local Airfreight procurement and subcontractor performance and compliance in line with global carrier strategy and standards.
• Implementing aligned global and regional Airfreight projects.
• Will perform other duties as assigned.

Supervisory responsibilities include managing up to solid and dotted line reports (airfreight managers in the branches) and overseeing all Airfreight team.

Education and experience required:

• Bachelors' degree in Business, Supply Chain…