Senior Revenue Cycle Applications Analyst - Patient Accounting

Shirley Ryan Ability Lab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you'll be part of our life-changing mission and vision. You'll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary

The Senior Revenue Cycle Applications Analyst serves as the senior technical and functional resource for the design, configuration, implementation, optimization, integration, and support of revenue cycle information systems related to Patient Accounting, Billing, Claims Management, Cash Posting, and other back-end revenue cycle solutions. This position partners closely with Patient Financial Services (PFS), Finance, Compliance, Revenue Integrity, and operational leadership to ensure revenue cycle systems effectively support organizational objectives, regulatory requirements, and financial performance.

The Senior Revenue Cycle Applications Analyst leads complex projects and optimization initiatives, serves as the primary subject matter expert for assigned applications, and provides guidance and mentorship to other analysts. This role is responsible for analyzing business needs, recommending system solutions, managing application enhancements, and ensuring the reliability and effectiveness of revenue cycle technology solutions.

The Senior Revenue Cycle Applications Analyst will consistently demonstrate support of the Shirley Ryan Abilitylab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Senior Revenue Cycle Applications Analyst will demonstrate Shirley Ryan Abilitylab Core Attributes:
Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Senior Revenue Cycle Applications Analyst will:

* Serve as the functional and technical expert for Patient Accounting, Claims Management, Billing, Cash Posting, and related revenue cycle applications.

* Partner closely with Patient Financial Services leadership and staff to understand business objectives, identify improvement opportunities, and develop technology solutions.

* Lead the analysis, design, configuration, testing, implementation, and support of revenue cycle system enhancements and projects.

* Collaborate with operational stakeholders to evaluate workflows and recommend process improvements that improve revenue cycle efficiency, accuracy, and financial outcomes.

* Lead complex troubleshooting efforts and serve as the primary escalation point for advanced application, integration, workflow, and data issues.

* Analyze system functionality and operational processes to identify opportunities for optimization, automation, and standardization.

* Develop business requirements, technical specifications, and system design recommendations.

* Coordinate and lead application testing activities, including system testing, integration testing, regression testing, and user acceptance testing.

* Plan and coordinate application upgrades, system maintenance activities, and implementation of new functionality while minimizing operational disruption.

* Work closely with Oracle Health, third-party vendors, and internal technical teams to investigate and resolve application issues.

* Monitor application performance and system reliability, proactively identifying risks and recommending corrective actions.

* Lead revenue cycle technology initiatives and serve as project lead for assigned projects and strategic initiatives.

* Develop and maintain comprehensive documentation including configuration records, technical specifications, and operational procedures.

* Mentor and provide guidance to analysts through knowledge sharing, project leadership, and subject matter expertise.

* Stay current with healthcare revenue cycle trends, regulatory requirements, Oracle Health enhancements, and industry best practices.

* Participate in strategic planning discussions and provide recommendations regarding future revenue cycle technology direction and optimization opportunities.

* Perform all other duties that may be assigned in the best interest of Shirley Ryan Ability Lab.

Reporting Relationships

* Reports directly to the Manager, IT Revenue Cycle Applications

Knowledge, Skills & Abilities Required

* Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Administration, or a related…