Program Manager, Business Continuity

Location: US, IL, Chicago
Company: UChicago Medicine

The Program Manager, Business Continuity directs all activities leading to the most effective and efficient preparedness for and response to any internal or external event in order to maintain business operations without interruption. The incumbent will strategically assess the systems and practices required to ensure the continued operation of critical UCMC departments. The incumbent will be responsible for the overall development of the business continuity work plan in collaboration with senior management and the Environmental Health and Safety and Emergency Management teams.

The incumbent will work closely with UChicago Medicine leaders to coordinate internal drills based on scenarios that could potentially affect both campuses. This position will also coordinate with local, regional, and national authorities on disaster planning and business continuity.

• Develops a continuity of operations business plan using an all-hazards approach to assess any threat that could affect the Medical Center campus directly or indirectly. Strategically assesses and determines the methods and tools required to ensure continued operations. The plan will identify all essential functions and critical personnel and ensure appropriate mitigation and remediation activities. This includes building and designing the framework for enterprise-wide business continuity planning with departments.
• Sets the internal disaster drill schedule and content as directed in partnership with the Manager, Emergency Management. Develops quantitative measurements for the success of strategic goals to be attained during said drills.
• Collaborates with the Chief Information Security Officer to establish business continuity plans for IT, including disaster recovery.
• Evaluates and recommends changes to policies and procedures related to disaster planning and business continuity to ensure they are aligned with external rules and regulations and incorporate lessons learned from disaster drills. Collaborates with the University of Chicago to minimize potential conflicts and maximize strategic synergies.
• Determines roles for senior leaders within the HICS structure and ensures appropriate training and expertise of the senior management team to enable it to respond as required. Develops systemic management and staffing plans to ensure continued operations.
• Directs the activities of the Business Continuity Executive Management Committee, which will establish standards for business continuity. Strategically assesses the efficacy of the standards and makes recommendations.
• Develops and manages connectivity between the Hospital Command Center and the University Command Center, in addition to local incident command posts.