General Manager

Luxury Automotive General Manager Fields Auto Group

Fields Auto Group is a premier, family-owned and operated automotive group. We are seeking a positive, dynamic leader to provide an unmatched luxury experience for both our internal team and external customers. Our mission is simple: provide the best customer experience and create lifelong relationships.

Our culture is driven by the Fields Five:
Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe in transparency, collaborative environments, and promoting from within.

As our General Manager, you will oversee operations for our elite luxury portfolios:

• Fields Motorcars North Shore (Gold Coast):
  Lamborghini, Rolls-Royce, Bentley, and Bugatti.
• Fields Motorcars Downers Grove:
  Lamborghini and Bentley.

You will be fully accountable for customer retention and dealership profitability, with a primary focus on the variable side—including new/used vehicle sales, finance, and internet sales operations.

Position Type:
Full-Time (Seeking either two dedicated General Managers or one overarching General Manager to lead both high-profile locations)

• Health & Wellness:
  Medical, Dental, and Vision insurance.
• Income Protection:
  Short-Term & Long-Term Disability;
  Company-Paid Basic Life Insurance.
• Retirement Planning: 401(k) Plan.
• Work-Life Balance:
  Personal Time Off (PTO) and paid holidays.
• Perks & Extras:
  Employee vehicle purchase plans or company demo, discounts on products/services, and catered Saturday Lunches.
• PAY: 300k - 500k yearly

• Operational Leadership:
  Plan, implement, and assess successful operations across all dealership departments to optimize performance and profitability.
• Team Management:
  Supervise, train, mentor, and discipline department managers and dealership staff while conducting weekly manager meetings.
• Customer
  
  Experience:
  
  Maintain Customer Satisfaction Index (CSI) scores at or above company and manufacturer standards.
• Inventory & Financials:
  Oversee vehicle pricing, inventory strategy, and balance sheet management.
• External Relations:
  Cultivate strong working relationships with luxury manufacturers, lending institutions, and the local community.
• Compliance:
  Reinforce company policies, uphold the Fields Five standards, and ensure strict compliance with legal and environmental regulations.

• Experience:
  
  Proven experience as a General Manager (GM) or General Sales Manager (GSM) at a luxury, high-volume automotive dealership is required.
• Track Record:
  Documented history of achieving strong profitability and consistent, positive Customer Satisfaction results.
• Leadership Style:
  Team-oriented, collaborative, and communicative mentor who thrives on employee relations.
• Requirements:
  Must possess a valid Driver’s License with a clean motor vehicle driving record. Willingness to submit to a pre-employment background check is required.